Home
Our Location
Careers@RP
Contact Us
Student Login
Staff Login
Sitemap
FAQs
Prospective Students
Existing Students
RP Graduates
Industry
Teachers
Parents
Media
DISCOVER TRANSFORM ACHIEVE
About RP
Welcome by Principal
The RP Story
Introduction and Background
Historical Milestones
The Agora
The Lawn
The Learning Pods
The Main Concepts
Corporate Information
Board of Governors
Senate
Advisory Committees
RP Act
The Schedule Constitution of RP
Service Intent and Behaviours
Employee Value Proposition
Quality, Environmental, Health & Safety (QEHS) Policy
Mission And Vision
Our Campus
Campus Location
Cultural Facilities
Educational Facilities
Educational Facilities Rental Charges
Facilities for Rental
Sports Facilities
Sports Facilities Rental Charges
Problem-Based Learning
PBL in RP
IT-Supported Learning
Our Physical Infrastructure
Corporate Material
Corporate Video
Annual Reports
Corporate Profile
Publications
Schools and Courses
The Republic Cultural Centre
Centre of Innovation for Supply Chain Management
Contact Us
Careers@RP
International
Academic Calendar
Achievements
Awards and Honour
Former Staff with National Day Awards
National Day Awards Recipients
RP Charities
Full-Time Courses
Applied Science
Diploma in Biomedical Sciences (R14)
Diploma in Biotechnology (R16)
Diploma in Environmental Science (R29)
Diploma in Materials Science (R17)
Diploma in Pharmaceutical Sciences (R22)
Business and Communication
Diploma in Consumer Behaviour and Research (R48)
Diploma in Mass Communication (R32)
Diploma in Social Enterprise Management (R51)
Engineering
Common Engineering Programme (R42)
Diploma in Aerospace Avionics (R20)
Diploma in Aerospace Engineering (R40)
Diploma in Civil Aviation (R39)
Diploma in Electrical and Electronic Engineering (R50)
Diploma in Industrial And Operations Management (R11)
Diploma in Renewable Energy Engineering (R41)
Diploma in Supply Chain Management (R21)
Hospitality
Diploma in Customer Relationship and Service Management (R34)
Diploma in Hotel and Hospitality Management (R37)
Diploma in Integrated Events Management (R28)
Diploma in Restaurant and Culinary Operations (R46)
Diploma in Wellness, Lifestyle and Spa Management (R44)
Infocomm
Diploma in Business Applications (R18)
Diploma in Business Information Systems (R13)
Diploma in Information Technology (R12)
Diploma in Interactive And Digital Media (R31)
Diploma in IT Service Management (R23)
Diploma in Mobile Software Development (R47)
Sports, Health and Leisure
Diploma in Health Management And Promotion (R43)
Diploma in Healthcare Administration (R45)
Diploma in Outdoor And Adventure Learning (R33)
Diploma in Sports And Exercise Sciences (R26)
Diploma in Sports and Leisure Management (R27)
Diploma in Sports Coaching (R49)
Technology for the Arts
Diploma in Design for Interactivity (R36)
Diploma in Game Design (R35)
Diploma in New Media (R19)
Diploma in Sonic Arts (R24)
Diploma in Technology and Arts Management (R25)
RP Prospectus 2013
Further Studies
Part-Time Courses
Schools & Centres
School of Applied Science
School of Engineering
School of Hospitality
School of Infocomm
School of Sports, Health and Leisure
School of Technology for the Arts
Centre for Enterprise and Communication
Centre for Educational Development
Academy for Continuing Education @RP
PBL Institute
Centre of Innovation for Supply Chain Management
Admissions
Admissions Exercises
Admissions Information
Cut-Off Points For Courses
Planned Intake Figures For AY2013 2014
Reservation Of Places For NS Men
Enrolment
Fees
Course Fees
Financial Schemes
Tuition Grants by MOE
Modes of Payment
Admin Fees for Withdrawal, Deferment & Absenteeism
Learning at RP
Assesment Criteria
Conventional Approach
Learning Approach For The 21st Century
PBL in RP
Why Adapt PBL?
Overseas Applicants
RP Prospectus 2013
CCA/Leadership Development
Scholarships & Bursaries
Scholarships for Freshman
Scholarships for Higher Years
General Eligibility
RP-Industry Sponsored Scholarships
External Scholarships
Sponsor a Scholarship
Scholarships for University Education
Scholarship Talks
Bursaries
RP Administered Bursaries
External Bursaries
Sponsor a Bursary
Financial Schemes
Student Assistance
Campus Life
Office Of Student and Graduate Affairs
Adventure Learning
Co-Curricular Activities
Graduate Services
Sports Development
Service-Learning
Student Wellness
The Republic Cultural Centre
RP Buzz
Applied Science
Diploma in Biomedical Sciences (R14)
Diploma in Biotechnology (R16)
Diploma in Environmental Science (R29)
Diploma in Materials Science (R17)
Diploma in Pharmaceutical Sciences (R22)
Business and Communication
Diploma in Consumer Behaviour and Research (R48)
Diploma in Mass Communication (R32)
Diploma in Social Enterprise Management (R51)
Engineering
Common Engineering Programme (R42)
Diploma in Aerospace Avionics (R20)
Diploma in Aerospace Engineering (R40)
Diploma in Civil Aviation (R39)
Diploma in Electrical and Electronic Engineering (R50)
Diploma in Industrial And Operations Management (R11)
Diploma in Renewable Energy Engineering (R41)
Diploma in Supply Chain Management (R21)
Hospitality
Diploma in Customer Relationship and Service Management (R34)
Diploma in Hotel and Hospitality Management (R37)
Diploma in Integrated Events Management (R28)
Diploma in Restaurant and Culinary Operations (R46)
Diploma in Wellness, Lifestyle and Spa Management (R44)
Infocomm
Diploma in Business Applications (R18)
Diploma in Business Information Systems (R13)
Diploma in Information Technology (R12)
Diploma in Interactive And Digital Media (R31)
Diploma in IT Service Management (R23)
Diploma in Mobile Software Development (R47)
Sports, Health and Leisure
Diploma in Health Management And Promotion (R43)
Diploma in Healthcare Administration (R45)
Diploma in Outdoor And Adventure Learning (R33)
Diploma in Sports And Exercise Sciences (R26)
Diploma in Sports and Leisure Management (R27)
Diploma in Sports Coaching (R49)
Technology for the Arts
Diploma in Design for Interactivity (R36)
Diploma in Game Design (R35)
Diploma in New Media (R19)
Diploma in Sonic Arts (R24)
Diploma in Technology and Arts Management (R25)
RP Prospectus 2013
RP Prospectus 2013
Further Studies
Further Studies
Home
Diploma in IT Service Management (R23)
Tweet
About
<h1> <font color="#e6550b">Diploma in IT Service Management (R23)</font> </h1> <div> <font color="#e6550b"> <h4>Lead your organisation to a key differentiator in today's economy.</h4> </font> </div> <p> <font color="#e6550b"> <img title="R23-Dip-in-IT-Service-Management" alt="R23-Dip-in-IT-Service-Management" src="/uploadedImages/Contents/RP/COURSES/Full_Time_Courses/information_and_communications_technology/R23-Dip-in-IT-Service-Management.jpg" /> </font> </p> <p> <img style="border-style: solid; padding: 5px; width: 300px; height: 300px;" title="R23-Thumb" border="-1" hspace="5" alt="R23-Thumb" vspace="5" align="right" src="/uploadedImages/Contents/RP/COURSES/Full_Time_Courses/information_and_communications_technology/R23-Thumb.jpg" width="310" height="310" />Become an IT professional capable of leading your organisation to set the bar high in today's economy. You can count on the Diploma in IT Service Management for the skills you need to improve business operations while providing value to users and customers.</p> <p>We will school you in a combination of technical and process skills while developing an understanding of how businesses operate. Learn the fine art of optimising efficiency and performance using complex IT systems as you design and implement IT processes and services.</p> <p>Having our own suite of laboratories and software right here on campus means you get plenty of hands-on experience, in addition to industry attachments with companies like IBM, NCS, and Starhub.</p> <p> <a href="http://www.rp.edu.sg/scholarship" target="_blank"> <img src="/uploadedImages/Contents/RP/COURSES/Full_Time_Courses/scholarship_icon.jpg" border="0" /> </a> </p>
Course Information
<h1> <font color="#e6550b">Diploma in IT Service Management (R23) </font> </h1> <h3> <font color="#e6550b">About the Course</font> </h3> <p> <img style="border: 0px solid; padding: 5px; width: 235px; height: 314px;" title="DISM" border="0" hspace="5" alt="DISM" vspace="5" align="right" src="/uploadedImages/Contents/RP/COURSES/Full_Time_Courses/information_and_communications_technology/501sm.jpg" />Businesses across the globe rely on IT professionals who can utilise IT to improve business operations while delivering the best service to clients. Successful organisations ensure that their IT services provide value to users and customers.</p> <p>The Diploma in IT Service Management is designed to groom you into a skilled IT professional who can manage clients, provide value-added service, and handle multifaceted IT projects. You will learn a combination of technical and process skills and understand how businesses run their operations. You will also be equipped to use complex IT systems to optimise efficiency and performance.</p> <p>Besides having access to the School’s laboratories and relevant software, you will have opportunities to get more hands-on experience through industry attachments in companies such as IBM, NCS, and Starhub.</p> <p>In addition, we will also prepare you for industry certification so that you will be well-equipped with skills to contribute to the IT services sector.</p> <iframe height="315" src="http://www.youtube.com/embed/EYvpFcyr80M" frameborder="0" width="560"> </iframe> <h3> <font color="#e6550b">Course Outcomes</font> </h3> <ul> <li>Gain knowledge in implementing, operating and managing IT systems and services effectively</li> <li>Model, design, operate and implement IT processes and services</li> <li>Gain a thorough understanding of the IT Infrastructure Library (ITIL)</li> <li>Learn vital project management techniques and customer management skills</li> <li>Undergo 16-week industry attachment programme with organisations such as UBS AG Singapore, Starhub, IBM Singapore, and National Library Board</li> </ul> <h3> <font color="#e6550b">Career Opportunities</font> </h3> <p>RP’s IT service management graduates are able to serve clients across different industries. With IDA funding for students, this is a sector with many career prospects. Some of the roles you can look forward to include: </p> <ul> <li>Project Coordinator</li> <li>IT Manager</li> <li>Onsite Engineer</li> <li>IT Service Delivery Professional</li> </ul> <h3> <font color="#e6550b">Further Studies</font> </h3> <p>For more information about university pathways, visit <a title="RP's Further Study Portal" href="http://www.rp.edu.sg/FurtherStudies/AdvPathways.aspx" target="_blank"><font color="#0000ff"><strong><u>RP's Further Studies</u></strong></font></a>.</p> <h3> <font color="#e6550b">Application</font> </h3> <p>To find out more about how you can apply for this diploma, visit <a title="Republic Poly's admissions" href="http://www.rp.edu.sg/Admissions.aspx"><strong><font color="#0000ff"><u>Republic Poly's Admissions</u></font></strong></a> page. </p> <h3> <font color="#e6550b">More Information</font> </h3> <p>Want to find out more about the school that offers this diploma? Then drop by the <a title="School of Infocomm's homepage" href="http://www.rp.edu.sg/04_School_of_Infocomm/School_of_Infocomm.aspx"><strong><font color="#0000ff"><u>School of Infocomm's homepage</u></font></strong></a> now!</p>
Course Structure
<h1> <font color="#e6550b">Diploma in IT Service Management (R23) </font> </h1> <h3> <font color="#e6550b">Course Structure</font> </h3> <p>The course consists of general modules, discipline modules, and specialisation modules. Year 1 covers general modules such as Introduction to Programming and Mathematics. Year 2 focuses on discipline modules such as Web Application Development, and Database Systems. In year 3, you will go on to take specialisation modules and undergo the industry orientation programme.</p> <p>Each module is equivalent to 4 modular credits (MC).</p> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b"> <strong> <font color="#ffffff">General Modules (32 MC)</font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0"> <p> <strong>8 compulsory modules:</strong> <br /> <br /> <a title="A101 Science" href="http://www.rp.edu.sg/Module_Synopses/A101_Science.aspx" target="_blank"> <strong> <font color="#e6550b">A101 Science</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="A113 Mathematics" href="http://www.rp.edu.sg/Module_Synopses/A113_Mathematics.aspx" target="_blank"> <strong> <font color="#e6550b">A113 Mathematics</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="B102 Organisational Behaviour" href="http://www.rp.edu.sg/Module_Synopses/B102_Organisational_Behaviour.aspx" target="_blank"> <strong> <font color="#e6550b">B102 Organisational Behaviour</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="B216 Marketing" href="http://www.rp.edu.sg/Module_Synopses/B216_Marketing.aspx" target="_blank"> <strong> <font color="#e6550b">B216 Marketing</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C105 Introduction to Programming" href="http://www.rp.edu.sg/Module_Synopses/C105_Introduction_to_Programming.aspx" target="_blank"> <strong> <font color="#e6550b">C105 Introduction to Programming</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C111 New Media Communications" href="http://www.rp.edu.sg/Module_Synopses/C111_New_Media_Communications.aspx" target="_blank"> <strong> <font color="#e6550b">C111 New Media Communications</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="G101 Cognitive Processes and Problem Solving I" href="http://www.rp.edu.sg/Module_Synopses/G101_Cognitive_Processes_and_Problem_Solving.aspx" target="_blank"> <strong> <font color="#e6550b">G101 Cognitive Processes and Problem Solving</font> </strong> </a> <br /> <a href="/Module_Synopses/G107_Effective_Communication.aspx" target="_blank"> <font color="#e6550b"> <strong>G107 Effective Communication</strong> </font> </a> </p> </td> </tr> </tbody> </table> <br /> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b"> <strong> <font color="#ffffff">Discipline Modules (32 MC)</font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0"> <p> <strong>8 compulsory modules:</strong> <br /> <br /> <a title="C202 Systems Analysis and Design" href="http://www.rp.edu.sg/Module_Synopses/C202_Systems_Analysis_and_Design.aspx" target="_blank"> <strong> <font color="#e6550b">C202 Systems Analysis and Design</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C203 Web Application Development" href="http://www.rp.edu.sg/Module_Synopses/C203_Web_Application_Development.aspx" target="_blank"> <strong> <font color="#e6550b">C203 Web Application Development</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C207 Database Systems" href="http://www.rp.edu.sg/Module_Synopses/C207_Database_Systems.aspx" target="_blank"> <strong> <font color="#e6550b">C207 Database Systems</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C208 Object-Oriented Programming" href="http://www.rp.edu.sg/Module_Synopses/C208_Object-Oriented_Programming.aspx" target="_blank"> <strong> <font color="#e6550b">C208 Object-Oriented Programming</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C225 Data Communications and Networking" href="http://www.rp.edu.sg/Module_Synopses/C225_Data_Communications_and_Networking.aspx" target="_blank"> <strong> <font color="#e6550b">C225 Data Communications and Networking</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C226 Operating System Concepts" href="http://www.rp.edu.sg/Module_Synopses/C226_Operating_System_Concepts.aspx" target="_blank"> <strong> <font color="#e6550b">C226 Operating System Concepts</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C235 IT Security and Management" href="http://www.rp.edu.sg/Module_Synopses/C235_IT_Security_and_Management.aspx" target="_blank"> <strong> <font color="#e6550b">C235 IT Security and Management</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C352 Management Information Systems" href="http://www.rp.edu.sg/Module_Synopses/C352_Management_Information_Systems.aspx" target="_blank"> <font color="#e6550b"> <strong>C352 Management Information Systems </strong> </font> </a> </p> </td> </tr> </tbody> </table> <br /> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b" colspan="2"> <strong> <font color="#ffffff">Specialisation Modules (20 MC)</font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0" width="50%" colspan="2"> <p> <strong>Select 5 modules from the following list:</strong> <br /> <br /> <a title="C303 IT Project Management" href="http://www.rp.edu.sg/Module_Synopses/C303_IT_Project_Management.aspx" target="_blank"> <strong> <font color="#e6550b">C303 IT Project Management</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C322 Network and Data Centre Management" href="http://www.rp.edu.sg/Module_Synopses/C322_Network_and_Data_Centre_Management.aspx" target="_blank"> <font color="#e6550b"> <strong>C322 Network and Data Centre Management</strong> </font> </a> <br /> <a title="C356 Business Process Modelling" href="http://www.rp.edu.sg/Module_Synopses/C356_Business_Process_Modelling.aspx" target="_blank"> <strong> <font color="#e6550b">C356 Business Process Modelling</font> </strong> </a> <br /> <a title="C381 IT Service Operations" href="/Module_Synopses/C381_IT_Service_Operations.aspx" target="_blank"> <font color="#e6550b"> <strong>C381 IT Service Operations</strong> </font> </a> <br /> <a title="C382 IT Service Delivery" href="http://www.rp.edu.sg/Module_Synopses/C382_IT_Service_Delivery.aspx" target="_blank"> <strong> <font color="#e6550b">C382 IT Service Delivery</font> </strong> </a> <br /> <a title="C383 ITIL Foundation" href="/Module_Synopses/C383_ITIL_Foundation.aspx" target="_blank"> <font color="#e6550b"> <strong>C383 ITIL Foundation</strong> </font> </a> <strong> </strong> </p> </td> </tr> </tbody> </table> <br /> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b"> <strong> <font color="#ffffff">Industry Orientation Programme (28 MC)</font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0" height="58"> <p> <strong>3 compulsory modules:</strong> <br /> <br /> <a title="G301 Project" href="/Module_Synopses/G301/G302_Project.aspx" target="_blank"> <strong> <font color="#e6550b">G301 Project</font> </strong> </a>/ <a title="G311 Industry Project" href="http://www.rp.edu.sg/Module_Synopses/G311_Industry_Project.aspx" target="_blank"><strong><font color="#e6550b">G311 Industry Project</font></strong></a><br /><a href="http://www.rp.edu.sg/Module_Synopses/G901_Character_and_Citizenship_Education.aspx" target="_blank"><strong><font color="#e6550b">G901 Character and Citizenship Education</font><font color="#ec4399"></font></strong></a><br /><a title="C931 Industry Immersion Programme (20 MC)" href="http://www.rp.edu.sg/Module_Synopses/C931_Industry_Immersion_Programme.aspx" target="_blank"><strong><font color="#e6550b">C931 Industry Immersion Programme</font></strong></a> (20 MC)</p> </td> </tr> </tbody> </table> <br /> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b"> <strong> <font color="#ffffff">Elective Module (4 MC) </font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0"> <p> <strong>Select 1 module from the following list:</strong> <br /> <br /> <a title="B215 Financial Accounting" href="http://www.rp.edu.sg/Module_Synopses/B215_Financial_Accounting.aspx" target="_blank"> <strong> <font color="#e6550b">B215 Financial Accounting</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="B220 Microeconomics" href="http://www.rp.edu.sg/Module_Synopses/B220_Microeconomics.aspx" target="_blank"> <strong> <font color="#e6550b">B220 Microeconomics</font> </strong> </a> <br /> <a title="B221 Human Resource Management" href="http://www.rp.edu.sg/Module_Synopses/B221_Human_Resource_Management.aspx" target="_blank"> <strong> <font color="#e6550b">B221 Human Resource Management</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="B320 Business Finance" href="http://www.rp.edu.sg/Module_Synopses/B320_Business_Finance.aspx" target="_blank"> <strong> <font color="#e6550b">B320 Business Finance</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="B321 Macroeconomics" href="http://www.rp.edu.sg/Module_Synopses/B321_Macroeconomics.aspx" target="_blank"> <strong> <font color="#e6550b">B321 Macroeconomics</font> <font color="#ec4399"> </font> </strong> </a> <br /> <a title="C306 Data Structures and Algorithms" href="http://www.rp.edu.sg/Module_Synopses/C306_Data_Structures_and_Algorithms.aspx" target="_blank"> <font color="#e6550b"> <strong>C306 Data Structures and Algorithms </strong> </font> </a> <br /> <a title="C326 Internetworking" href="/Module_Synopses/C326_Internetworking.aspx" target="_blank"> <font color="#e6550b"> <strong>C326 Internetworking</strong> </font> </a> <br /> <a title="C327 Internet Server Technologies" href="/Module_Synopses/C327_Internet_Server_Technologies.aspx" target="_blank"> <font color="#e6550b"> <strong>C327 Internet Server Technologies</strong> </font> </a> <br /> <a title="C328 Network Infrastructure" href="/Module_Synopses/C328_Network_Infrastructure.aspx" target="_blank"> <font color="#e6550b"> <strong>C328 Network Infrastructure</strong> </font> </a> <br /> <a title="C333 Business Continuity Technologies" href="/Module_Synopses/C333_Business_Continuity_Technologies.aspx" target="_blank"> <font color="#e6550b"> <strong>C333 Business Continuity Technologies</strong> </font> </a> <br /> <a title="C335 Network Security" href="/Module_Synopses/C335_Network_Security.aspx" target="_blank"> <font color="#e6550b"> <strong>C335 Network Security</strong> </font> </a> </p> </td> </tr> </tbody> </table> <br /> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b"> <strong> <font color="#ffffff">Freely Chosen Module (4 MC) </font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0"> <p>Obtain a total of 4 modular credits from the prescribed range of modules offered by the Schools and Centre in RP.</p> </td> </tr> </tbody> </table>
Entry Requirements
<h1> <a name="top"> </a> <font color="#e6550b">Diploma in IT Service Management (R23) </font> </h1> <h3> <font color="#e6550b">Entry Requirements: <a href="/Diploma_in_IT_Service_Management_(R23).aspx#olevel"><font color="#e6550b">For O-Level Holders</font></a> | <a href="/Diploma_in_IT_Service_Management_(R23).aspx#ite"><font color="#e6550b">For NITEC/HIGHER NITEC Holders</font></a></font> </h3> <br /> <h3> <a name="olevel"> </a> <font color="#e6550b">For O-Level Holders </font> </h3> <p>Table 1: Minimum Entry Requirements </p> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b" colspan="2" align="center"> <strong> <font color="#ffffff">Minimum Entry Requirements </font> </strong> </td> </tr> <tr> <td bgcolor="#999999"> <strong> <font color="#ffffff">Subject</font> </strong> </td> <td bgcolor="#999999" width="23%" align="center"> <font color="#ffffff"> <strong>Grade</strong> </font> </td> </tr> <tr bgcolor="#ffffff"> <td bgcolor="#ffede0">English Language </td> <td bgcolor="#ffede0" align="center">1-7 </td> </tr> <tr bgcolor="#ffffff"> <td bgcolor="#ffede0">Mathematics (Elementary/Additional) </td> <td bgcolor="#ffede0" align="center">1-6</td> </tr> <tr bgcolor="#ffffff"> <td bgcolor="#ffede0" valign="top"> <p>Any two other subjects </p> <p>Note: To be eligible for admission, you must also have sat for one subject listed in the 2nd group of relevant subjects for the ELR2B2-C Aggregate Type.</p> </td> <td bgcolor="#ffede0" align="center">1-6</td> </tr> </tbody> </table> <p>Table 2: Aggregate Type </p> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b" width="100%" colspan="4" align="center"> <strong> <font color="#ffffff">Aggregate Type (ELR2B2-C) </font> </strong> </td> </tr> <tr> <td bgcolor="#999999" width="8%" align="center"> <strong> <font color="#ffffff">EL</font> </strong> </td> <td bgcolor="#999999" width="74%" colspan="2" align="center"> <strong> <font color="#ffffff">R2</font> </strong> </td> <td bgcolor="#999999" width="8%" align="center"> <strong> <font color="#ffffff">B2</font> </strong> </td> </tr> <tr> <td bgcolor="#ffede0" valign="top" rowspan="2" width="15%">English Language</td> <td bgcolor="#ffede0" height="30" valign="middle" width="37%" align="center"> <strong>1st Group of <br />Relevant Subjects </strong> </td> <td bgcolor="#ffede0" valign="middle" width="37%" align="center"> <strong>2nd Group of <br />Relevant Subjects </strong> </td> <td bgcolor="#ffede0" valign="top" rowspan="2" width="15%">Best 2 other subjects excluding CCA </td> </tr> <tr> <td bgcolor="#ffede0" valign="top">Elementary Mathematics <br />Additional Mathematics</td> <td bgcolor="#ffede0" valign="top">Addn Combined Science<br />Additional Science<br />Biology<br />Chemistry<br />Combined Science<br />Computer Studies<br />Creative 3D Animation<br />Design & Technology<br />Engineering Science<br />Food & Nutrition<br />Fundamentals of Electronics<br />General Science<br />Human & Social Biology<br />Integrated Science<br />Physics<br />Physical Science<br />Science (Chem, Bio)<br />Science (Phy, Bio)<br />Science (Phy, Chem)<br />Science (Phy, Chem, Bio)</td> </tr> </tbody> </table> <p align="right"> <a href="/Diploma_in_IT_Service_Management_(R23).aspx#top">Back to top</a> </p> <p> </p> <h3> <a name="ite"> </a> <font color="#e6550b">For NITEC/HIGHER NITEC Holders</font> </h3> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b" width="80%"> <font color="#ffffff"> <strong>Qualifications</strong> </font> </td> <td bgcolor="#e6550b" width="20%" align="center"> <font color="#ffffff"> <strong>GPA</strong> </font> </td> </tr> <tr> <td bgcolor="#ffede0" colspan="2"> <strong>NITEC</strong> <strong> </strong> </td> </tr> <tr> <td bgcolor="#ffede0">NT24 Electronics (Computer & Networkings)/ Electronics (Wireless LAN)/ Electronics (Instrumentation)/ Electronics (Wafer Fabrication)/ Electronics (Mobile Devices)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT25 Mechatronics (AutomationTechnology/Equipment Assembly/ Medical Technology)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT27 Electrical Technology (Power & Control)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT39 Chemical Process Technology (Pharmaceuticals)/ Chemical Process Technology (Process Instrumentation)/ Chemical Process Technology (Petrochemicals)/ Chemical Process Technology (Biologics)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT40 Info-Communications Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT41 Multimedia Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT42 Marine Mechanics</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT43 Mechanical-Electrical Drafting</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT44 Digital Media Design (Interactive Media)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT46 Product Design</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT47 Communications Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT48 Precision Engineering (Aerospace)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT49 Marine Electrical Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT50 Port Equipment Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT51 Aircraft Maintenance (Mechanical)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT52 Digital Animation</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT53 Aerospace Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT54 Digital Media Design (Digital Video Effects)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT56 Digital Audio & Video Production</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT57 Security Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT59 Aerospace Avionics </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT60 Electrical Technology (Lighting & Sound) </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT62 Machine Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT63 Facility Technology (Mechanical & Electrical Services) </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT64 Medical Manufacturing Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT65 Space Design (Architecture)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT66 Space Design (Interior & Exhibition) </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT67 Aerospace Machining Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT68 Laser & Tooling Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT70 Interactive Media Design </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT71 Visual Communication </td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT72 Visual Effects</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT74 Mobile Systems & Services</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT75 Rapid Transit Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0">NT76 Semiconductor Technology</td> <td bgcolor="#ffede0" align="center"> <u>></u> 3.5</td> </tr> <tr> <td bgcolor="#ffede0"> </td> <td bgcolor="#ffede0" align="center"> </td> </tr> <tr> <td bgcolor="#ffede0" colspan="2"> <strong>Higher NITEC</strong> <strong> </strong> </td> </tr> <tr> <td bgcolor="#ffede0">BS82 Banking Services </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS83 Hospitality Operations </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS84 Business Studies (Event Management) </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS85 Accounting </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS86 Business Studies (Administration) </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS87 Integrated Logistics Management </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS88 Business Information Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS89 Business Studies (Sport Management) </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">BS90 Business Studies (Service Management)</td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT21 Electro-Mechanical Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT22 Mechatronics Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT31 Electrical Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT41 Electronics Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT50 Air-Conditioning & Refrigeration Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT51 Mechanical & Electrical Engineering Design </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT52 Mechanical Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT54 Mechanical Engineering Drawing & Design </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT55 Manufacturing Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT56 Information Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT57 Wireless Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT58 Biotechnology/Biochemical Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT59 Chemical Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT60 Marine Offshore Engineering </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT61 Network Security Technology </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT63 Games Design & Development</td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT64 Business Information Systems </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT65 Leisure & Travel Operations</td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT66 Security System Integration </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT67 Civil & Structural Engineering Design </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT68 Facility Systems Design </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT69 Information Systems Quality </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT70 Mobile Unified Communications </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT71 Offshore & Marine Engineering Design </td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> <tr> <td bgcolor="#ffede0">IT73 Marine Engineering</td> <td bgcolor="#ffede0" align="center"> <u>></u> 2.0</td> </tr> </tbody> </table> <p align="right"> <a href="/Diploma_in_IT_Service_Management_(R23).aspx#top">Back to top</a> </p>
Graduation Criteria
<h1> <font color="#e6550b">Diploma in IT Service Management (R23) </font> </h1> <h3> <font color="#e6550b">Graduation Criteria</font> </h3> <p>To graduate with a Diploma in IT Service Management, you must complete a total of 120 modular credits. You should be able to do this within three years of enrolment if you successfully complete a minimum of 20 modular credits, or its equivalent, per semester.</p> <table style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px;" border="0" cellspacing="2" cellpadding="5" width="100%"> <tbody> <tr> <td bgcolor="#e6550b" valign="middle" width="50%" align="center"> <font color="#ffffff"> <strong>Module Category </strong> </font> </td> <td bgcolor="#e6550b" width="50%" align="center"> <font color="#ffffff"> <strong>Number Of Modular Credits <br />Required For Graduation</strong> </font> </td> </tr> <tr> <td bgcolor="#ffede0">General </td> <td bgcolor="#ffede0" align="center">32</td> </tr> <tr> <td bgcolor="#ffede0">Discipline </td> <td bgcolor="#ffede0" align="center">32</td> </tr> <tr> <td bgcolor="#ffede0">Specialisation</td> <td bgcolor="#ffede0" align="center">20</td> </tr> <tr> <td bgcolor="#ffede0">Industry Orientation Programme </td> <td bgcolor="#ffede0" align="center">28</td> </tr> <tr> <td bgcolor="#ffede0">Elective</td> <td bgcolor="#ffede0" align="center">4</td> </tr> <tr> <td bgcolor="#ffede0">Freely Chosen </td> <td bgcolor="#ffede0" align="center">4</td> </tr> <tr> <td bgcolor="#ffede0"> <strong>Total</strong> </td> <td bgcolor="#ffede0" align="center"> <strong>120</strong> </td> </tr> </tbody> </table>