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2003/04 Awards for Outstanding Facilitation

Congratulations to the winners:

• David Lee, Centre for Culture and Communication
• Karen Goh, Centre for Educational Development
• Seow Yien Ping, Centre for Culture and Communication

The Award for outstanding facilitation is an award that is given annually to those whose facilitation is identified as being… OUTSTANDING!

The qualities of outstanding facilitation extend well beyond the facilitator being popular with students. What is examined is the facilitator’s ability to apply effectively the skills of good facilitation, which include inquiring through questioning, empathy for students, classroom management and enthusiasm. Those being considered for the award must not only demonstrate good facilitation skills like probing, clarifying, correcting and redirecting learning, but they must also be able to convey the rationale for the way they manage the process of learning, as well as exercise a well-developed sense of judgment as to when it is appropriate to apply various facilitation skills.

The three winners this year have exemplified an almost uncanny ability to draw out from students what they are thinking; in many instances, they are able to anticipate the sorts of problems and challenges students are facing. This empathetic insight has allowed them to engage with students at levels where the facilitator is able to ask appropriate questions and provide timely feedback that helps students to move forward. This skill is perhaps underpinned by the common attitude that all of our award recipients share and that is they are also learners in the PBL classroom.

What was clearly evident from their portfolios is how hard they work at their facilitation skills. Each of these facilitators has demonstrated a willingness to reflect deeply about his or her teaching, and is able to clearly articulate the motives and beliefs that underpin the facilitation approach. They were also able to show how their skills and thinking about facilitation has been informed by reading literature on teaching and learning, and by constantly analysing and reflecting upon their classroom experiences. They were also able to substantiate the quality of their facilitation by referring to students’ work and showing how they have helped to add value to individual students.

Profiles of the Winners

David Lee, CCC
“ Long bike rides are a time for self-reflection,” David Lee, an academic staff of the Centre for Culture and Communication enthused. And that is what David does when he is not facilitating, studying for his Masters, or doing freelance writing.

As one of the recipients of the Best Facilitator award, it came as a surprise to him, since facilitating at Republic Polytechnic is his first experience in teaching, having previously held corporate positions in Washington D.C., and Singapore. But there is no doubt that facilitation is David’s niche. His tenacity, willingness to engage with students and a genuine interest in students’ learning and well-being are some of the key qualities which have been helpful to him as a facilitator. According to David, a facilitator has “a role in helping the students navigate through RP’s system, encouraging them along the learning process, and affirming them in their success.”

“My own perspective on facilitation—and education—is rooted in the Irish poet William Butler Yeat’s exhortation: ‘Education is not the filling of a pail, but the lighting of a fire,’” David shared. “This axiom may be oft-quoted, but I feel it elegantly crystallizes the essence of what facilitation is all about—to spark the beginnings of a lasting intellectual curiosity in our students.”

Karen Goh, CED
It was a well-hidden fact that academic staff, Karen Goh, from the Centre for Educational Development, is an ice-cream junkie. One of the recipients of the inaugural Best Facilitator award, she is usually known for her energy and sense of humour. However, Karen displayed uncharacteristic signs of shyness and awkwardness when quizzed about winning the award, because “the focus has always been on the students and the quality of their learning experience, now it is a little strange to shine the spotlight on the teacher.”

Doing away with the formalities of an atypical teacher-student relationship, Karen is not afraid to laugh at herself and to learn with her students. She firmly believes that facilitators should be honest about knowledge evolution and limitations, be genuine in their interaction with students, and to always be positive about their students’ improvements, no matter how small.

She also views facilitation as an “intellectual and social art-form”, because a facilitator plays multiple roles in a student’s learning experience. The facilitator should reflect on his relationship with his students as a mentor, teacher, and learner. This would allow him to enhance his students’ learning and set up a positive class climate.

As her teaching values are synchronous with the principles of Problem-based Learning, her experience in Republic Polytechnic has been fulfilling. Karen is obviously happy to be a facilitator here, and we are glad to have her too.

Seow Yien Ping, CCC
“ Approachable and sincere” might be two qualities, amongst many, that suitably describe Seow Yien Ping, an academic staff of the Centre for Culture and Communication, who recently received the Best Facilitator award.

Prior to joining Republic Polytechnic, Yien Ping was teaching at Yishun Junior College, and she found facilitation in RP to be very different from teaching in a traditional school context. Facilitators here play a part in helping students discover the process of self-directed learning and questioning, and to realise that “the journey is just as important as the final destination”.

She sees facilitation as a process that “requires a positive attitude, openness to change, patience and practice”. Yien Ping makes learning come alive for students by using metaphors which they can identify with. Also, leading by example that a facilitator should continue to be a learner, Yien Ping reads avidly and widely to constantly update herself. This facilitator takes her responsibilities seriously, but certainly has no qualms about laughing at herself, or with her students.

Contributed by Shireen Lim (CED)