We were looking at digitalising our statement of account generation for account receivables using existing Transport Management System (TMS) and ocean freight container status tracking and reporting to customers. As we had many successful collaboration and support from RP over the years, we have decided to engaged RP through the Mentorship Support Grant (MSG) to digitalise and automate tedious processes that were prone to human errors using Robotic Process Automation (RPA) and Power Automate. Not only did the project reduces the chance of human error, it also improves our day-to-day operation efficiency and customer satisfaction. Our staff have gained additional skillsets through the project and are now able to operate and maintain the RPA process that had been established. With the elimination of repetitive and time-consuming tasks, their daily job scopes have also been redesigned and work productivity have since improved.

Mr Lee Jian Yong
Branch Manager
Hock Teoh Huat Transport Pte Ltd

 

 

As a renowned local Chinese restaurant, we wanted to embark on a new product innovation venture to bring our signature claypot chicken to the masses. Recognising the growing demand for convenient yet flavourful meals, we wanted to transform our time-honoured dish into a ready-to-cook product by engaging the expertise of RP through the Mentorship Support Grant (MSG). RP guided me in my quest to package my Dad's creation on Claypot Spring Chicken while maintaining its authentic flavour. The process includes exploring various cooking and packaging methods; and conducting different cooking timing to achieve the optimal balance of taste, texture, and aroma. Additionally, taste evaluation with the restaurant team was implemented to gather feedback on the product's overall acceptability and alignment with the original claypot chicken experience. We are satisfied with the expertise offered by the team at RP and is looking forward to offering the ready-to-cook claypot chicken to the masses.

Mr Ng Kia Jin
Director
MYO Restobar Pte Ltd

 

 

When Hover Lens first began navigating the complex world of drone regulations, it felt like attempting to assemble IKEA furniture without the instructions. We were completely lost and overwhelmed. That’s when Javen from RP and the MSG project stepped in. He introduced us to an incredible programme that guided us through every step of the process in applying for our Operator’s Permit. The project team not only helped us understand the requirements and gather all the necessary documents but also provided invaluable guidance on crucial aspects, including risk assessment, drone selection and equipment purchase.

Thanks to Javen and RP, we were able to get our permit much faster than we ever thought possible. It was a massive weight off our shoulders, allowing us to focus on what we do best: providing innovative drone inspection services.

We are now involved in numerous exciting projects and it all started with Javen and the invaluable support of the MSG project. We can't thank him enough!

Mr Christopher
Partner
Hover Lens

 

 

To expand our current suite of services, we were looking to start a new department within our consultancy company to offer façade inspection and upgrading works. As drone inspections become the new norm and RP possesses the necessary expertise, we partnered with them to help establish the new department and obtain the required certifications. Mark and Lee Weng at RP have been a great help and went the extra mile to guide the team, including setting up SOPs and safety measures. As we are new to the commercial UA space, things wouldn’t have run smoothly without RP’s support. We are pleased to have met the deadline and are now able to offer a complete set of services to our partners and customers.

Mr Lon Ang
Business Development Manager
Shun Yong Engineering Pte Ltd

 

 

We launched a series of programmes with Republic Polytechnic which beefed up our capabilities in data mining and analytics, design thinking, and using robotics process automation to elevate our work efficiency. Coming together to learn was a great way to energise our partners and sustain our company culture.

Ms Celestina Lee
Director, Partner Resources Department
Starbucks

 

 

MSF staff and partners from our social service agencies attended a 4-day Design Sprint that was customised by the team of User Experience (UX) lecturers from the School of Technology for the Arts. We found the course engaging and the facilitators knowledgeable. We appreciated the UX perspective the Design Sprint offered to review our work processes. The course was well-paced and adapted to meet our needs. It gave us a safe space and protected time to discuss our ideas and explore possible solutions. The facilitators gave valuable feedback and provided guidance throughout various team activities and discussions.

Ms Chong Yan Bing
Assistant Director (Innovation Branch)
Strategy, International and Research Group (SIR)
Ministry of Social and Family Development