We launched a series of programmes with Republic Polytechnic which beefed up our capabilities in data mining and analytics, design thinking, and using robotics process automation to elevate our work efficiency. Coming together to learn was a great way to energise our partners and sustain our company culture. Ms Celestina Lee Director, Partner Resources Department Starbucks
MSF staff and partners from our social service agencies attended a 4-day Design Sprint that was customised by the team of User Experience (UX) lecturers from the School of Technology for the Arts. We found the course engaging and the facilitators knowledgeable. We appreciated the UX perspective the Design Sprint offered to review our work processes. The course was well-paced and adapted to meet our needs. It gave us a safe space and protected time to discuss our ideas and explore possible solutions. The facilitators gave valuable feedback and provided guidance throughout various team activities and discussions. Ms Chong Yan Bing Assistant Director (Innovation Branch) Strategy, International and Research Group (SIR) Ministry of Social and Family Development