Introduction to Power Platform with Artificial Intelligence (AI) Builder
Open for Registration
Open for Registration
Course Type
Short Courses
Infocomm
Artificial Intelligence
The Introduction to Power Platform with AI Builder course provides you with a practical and hands-on introduction to automation and AI-driven solutions within Microsoft Power Platform.

About course
Course description
The Introduction to Power Platform with AI Builder course provides you with a practical and hands-on introduction to automation and AI-driven solutions within Microsoft Power Platform. Throughout this 1-day programme, you will explore how Power Automate and Power Apps can be used to simplify tasks, integrate with Microsoft 365 applications, and solve real business challenges.
You will also experiment with AI Builder capabilities such as sentiment analysis and document processing, gaining firsthand experience in applying AI to enhance workflows and decision-making. By the end of the course, you will be equipped to build basic automated flows, and apply AI tools to improve efficiency and productivity in your organisations.
Course objectives
By the end of this course, you will be able to:
Understand core concepts of Power Automate, Power Apps, and their integration with Microsoft 365.
Design and create basic automated workflows to address common business scenarios.
Build simple canvas apps that support data entry and operational tasks.
Apply AI Builder tools such as sentiment analysis and document processing to enhance automation.
Recognise opportunities to improve workplace processes through AI and low-code automation.
Develop confidence to continue learning and pursue further Power Platform skill pathways.
Target audiences
This course is designed for professionals who want to automate processes, improve productivity, or integrate AI into everyday work. It is suitable for roles such as:
Finance Professionals: Automating invoice reviews, expense approvals, and reporting tasks.
HR Specialists: Streamlining recruitment, onboarding, and employee feedback processes.
Procurement Officers: Managing purchase order approvals and supplier interactions more efficiently.
Operations Executives: Improving coordination through automated alerts, task routing, and data capture.
Customer Service Representatives: Using AI tools to analyse sentiment and triage customer email enquiries.
IT Professionals: Supporting digital transformation by implementing and maintaining workflow automation.
Any professional handling repetitive tasks, data entry, or process optimisation.
