Hospitality
Work-Study Certificate Leading to Diploma in Business Practice (Hospitality Management) - C2
Course Type
Part-Time Diplomas
SkillsFuture Work-Study Programmes
Hospitality
Hospitality Business Management
Embark on a transformative journey with our 2-year diploma programme designed to equip you with essential skills and knowledge for a thriving career in the Hospitality and Tourism industry.
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About course
Course overview
Elevate your career with us. Embark on a transformative journey with our 2-year diploma programme designed to equip you with essential skills and knowledge for a thriving career in the Hospitality and Tourism industry.
You will Aacquire skills in key functions such as Hospitality, Food and Beverage Management, Digital Transformation and Sustainability, Customer Journey Mapping and Analytics, and the latest in Hospitality Technology. You will also acquire skills in Project Management.
Tailor your learning pathway, and customise your educational experience with a choice of a final modular certificate, choosing one from the below, aligning with your career goals:
Modular Certificate in Hospitality Business Management – Get in-depth knowledge of Revenue Management, and the key functions of Sales and Marketing.
Modular Certificate in Digital Marketing – Understand Consumer Behaviour, and the impact of Branding, Advertising and Promotion strategies on your business. Acquire key knowledge in the growing field of Digital Marketing.
Modular Certificate in Human Resource Management – Learn about Manpower Resourcing and Management, as well as Performance, Remuneration and benefits, to drive your business objectives.
Course objectives
Upon completion of the programme, graduates will be able to:
Develop expertise and acquire management skills related to key operating departments in the hotel and hospitality industry.
Leverage digital technologies for business innovation and customer experience.
Explore how sustainable practices can support the continued development of the hospitality and tourism industry.
Anticipate and deliver the desired customer experience consistently across touch points in the hospitality industry.
Leverage different processes and strategies to increase revenue, sales, and enhance marketing effectiveness.
Target audiences
Graduates from relevant NITEC courses with a GPA of 2.0 and above or Higher NITEC certificates will be eligible to apply. The list of relevant courses is as follows:
Hospitality Operations
Tourism
Service Management
Passenger Services
Event Management
HR and Administration
Business Services
Business Administration
Retail and Online Business
Accounting
Pastry and Baking
Western Culinary Arts
Asian Culinary Arts
Beauty and Wellness Management
Hairdressing and Saloon Management
Mode of assessment
Combination of graded assignments and written assessments.
Learning Resources / Software Tools (Optional to include based on course content)
Nil.
Course Structure
TPG Course Reference No.
TGS-2024051293
Modular Certificate in Hospitality Innovation and Technology (MC4)
The Hospitality Innovation and Technology will consist of three practical learning modules:
Hospitality Operations Innovation (to be taken with Modular Certificate in Sustainable Tourism Management - MC2)
Hospitality Technology (to be taken Modular Certificate in Customer Experience Management - MC3)
Hospitality Capstone Project (to be taken over 3 terms with Modular Certificate in Integrated Hospitality Management -MC 1, Modular Certificate in Sustainable Tourism Management - MC2 and Modular Certificate in Customer Experience Management- MC3)
The practical learning modules are designed to equip students with relevant knowledge of digitalisation efforts in the industry and to inculcate a mindset of continuous process innovation.
Modular Certificate in Hospitality Innovation and Technology (MC4)
Module name | Module synopsis |
|---|---|
Hospitality Capstone Project (90 hours) | The Hospitality Capstone Project is a culminating module that synthesises all the knowledge and skills acquired throughout the three modular certificates. You will be engaged in a project that requires them to apply critical thinking, problem-solving, and project management skills. Key skills emphasized include: Operational Management, Customer Experience, Sustainability Practices, Digital Transformation. |
Hospitality Operations Innovation (45 hours) | This 45-hour module will be conducted concurrently with the Modular Certificate in Sustainable Tourism Management (MC2). Focused on innovation within operational frameworks, it covers topics such as process optimization and technology integration. Students will investigate emerging trends, such as digital transformation, automation, and sustainable practices, that are reshaping hospitality operations. |
Hospitality Technology (45 hours) | This 45-hour module will be conducted concurrently with the Modular Certificate in Customer Experience Management (MC3). This module examines the integration and impact of technology within the hospitality sector, focusing on enhancing operational efficiency and guest experiences. Emphasis is placed on evaluating emerging technologies, such as IoT devices and AI-driven solutions, to optimize service delivery and improve organizational performance. |
Entry requirements
Condition 1
Citizenship type: Singapore citizen, Singapore PR
National Service: Within 3 years of completing your National Service Operationally Ready Date
Highest qualification: NITEC or Higher NITEC from related ITE feeder programmes.
WSP Eligibility
Singaporeans and Singapore Permanent Residents who are:
within three years of graduation from ITE or the Operational Ready Date (ORD) for full-time National Servicemen, or
within five years of graduation from ITE, and if their employer is a participating company.
Course Entry Requirement
Applicants should possess a relevant NITEC (min. GPA: 2.0) or Higher NITEC Certificates from the feeder programme.
Admission will be reviewed and approved by the polytechnic on a case-by-case basis.
Conditional Offer
Graduating students (in their final semester) from a local ITE may apply for the programme.
Click here for more information on how to apply for the programme and receive a Conditional Offer.
Interested applicants may submit their interest via https://for.edu.sg/rp-wsp to be contacted for a job matching opportunity before applying for the course.
Course schedule
Course schedule information
Commencement Date | Duration | Mode and Venue | Schedule | Application Start and End Date |
|---|---|---|---|---|
June | Work-study Programme sponsorship period:
Participants who wish to be awarded with the Diploma would need to complete the remaining modules on a self-sponsored basis. This is an additional 6 months undertaking 1 MC for full Diploma certificate.
| Face-to-Face at Republic Polytechnic / Online learning | 1 day per week, typically Wednesdays, 9.30am to 7.30pm | Last week of April |
Note: RP reserves the right to reschedule/cancel any programme and amend information without prior notice.
Refer to the Academic Calendar on the Republic Polytechnic website or key dates and important information to help you plan your learning journey.
How to apply?
Click the Apply button to submit your application. You will receive a confirmation once it has been successfully submitted.
If you are unable to attend the current course dates, click Register Interest button to be notified of future intakes.
If the Apply button is not visible, it means applications are currently closed. You can still click Register Interest button to leave your details, and we’ll notify you when the next application window opens.
Company Sponsorship
If your company is sponsoring your course:
Ask your company’s course coordinator to log in to the STEP portal with Corp Pass and create a corporate application link for you.
Use this link to submit your application.
Need help? Check out our step-by-step guide for instructions on using the STEP portal.
Need more information?
Visit the Course Application page for full details on the application process.