School of Hospitality
Get a taste of real hospitality. Train in industry-style spaces and build the hands-on skills you need to thrive.
Last updated 27 February 2026
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Learning facilities
Our state-of-the-art training facilities are designed to mirror real-world hospitality environments—giving you the chance to experience the pace, standards, and challenges of the industry first-hand. From hotel front desks to restaurant operations, you'll gain practical, hands-on skills that will prepare you for a successful career in the world of hospitality.
Experience the future of retail and customer engagement
Explore how data, technology, and human insight come together in our Retail Unlimited, Customer Experience, and Contact Centre Learning labs. These real-world simulated spaces let you practise everything from customer profiling to managing feedback channels using state-of-the-art systems. Whether you're studying behavioural analytics or handling simulated calls and chats, you’ll walk away with in-demand, job-ready skills and a deep understanding of today’s customer engagement landscape.
Cook, create & curate at our Culinary & Restaurant Labs
Get ready to sharpen your culinary skills and serve up unforgettable dining experiences in our Restaurant and Culinary Labs. Designed to mirror real-world kitchen and restaurant settings, these labs offer you hands-on training in culinary arts, restaurant operations, and bar management. Learn directly from artisan chefs in the Culinary Demo Lab, master the art of wine pairing in the Wine Lab, and take the lead in our fully equipped training restaurants—9th Ave., Oliva, and Waters Edge. Whether you're dreaming of running your own bistro or crafting gourmet menus, this is where your journey begins.
Experience the future of hotel management, today
Ready to take your hospitality training to the next level? The Hotel Experiential Lab recreates the fast-paced environment of a working hotel, giving you a chance to build real-world skills through hands-on learning. As part of your training, you’ll interact with emerging technologies—like service robots and voice-enabled room controls—all designed to enhance both productivity and the guest experience. Partnering with leading industry players, this lab bridges the gap between learning and the real-world workplace, so you’re fully equipped for the future of hospitality.
Bring events to life at our Events Experiential Lab
Bring your event ideas to life in our purpose-built Events Experiential Lab. Designed to give you a real-world learning experience, you’ll take on everything from technical design to crowd flow management. Learn how to operate staging technology and transform spaces into unforgettable experiences. With every event setup and teardown, you’ll develop the professional know-how and confidence that’ll set you apart in the events and exhibitions industry.
Step into serenity: Train in luxury at our Health & Wellness Labs
Discover a space where wellness meets professionalism. The Health and Wellness Labs are modelled after high-end resort facilities to give you an authentic training ground. You’ll practise real-life wellness therapy techniques and learn to manage operations in a calm, immersive environment—perfect for honing both your practical skills and your customer service finesse. It’s your first step into a rewarding career in health and wellness.