Skip to main content

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.

Republic Polytechnic
Business

Understanding Consumer Research

Discover what drives people — and why it matters in business.

Ever wondered how successful products are created or why some businesses thrive? It all begins with understanding the consumer. In this beginner-friendly 3-day Applied Learning Module (ApLM), you’ll explore how businesses use consumer insights to make smarter decisions.

You’ll get hands-on experience with the basics of market research — from planning surveys to collecting data — and see how these insights can shape real-world outcomes.

What you’ll learn:

  • Develop a simple research plan and design surveys to gather useful data.

  • Conduct basic fieldwork and apply introductory data analysis techniques.

  • Present findings and appreciate how consumer insights support better business decisions.

This module is perfect if you’re curious about the marketing world or enjoy exploring how people think and behave. It also offers a glimpse into the Diploma in Consumer Insights & Psychology — ideal for students considering a career in marketing or consumer research.

Registration

Back to top