Laptop Support and Setup
Get your laptop ready for RP. Learn how to purchase and configure it, and get IT support whenever you need assistance.
Last updated 5 March 2026
RP’s Smart Campus offers seamless access to essential digital learning tools like SNApp and POLITEMall, ensuring you have all the resources you need to excel. With your laptop and smart devices, you will be equipped to explore modules, check your schedule, and engage with online learning content—anytime, anywhere.
Purchase the right laptop
Your learning at RP is powered by technology, and your laptop plays a key role in how you learn, collaborate, and create. Getting the right laptop and configuring it correctly sets you up for a smoother and more confident start to your RP journey.
As demand typically increases closer to the start of the school term, popular laptop models may sell out quickly. To avoid disappointment, we recommend purchasing your laptop early after confirming your course’s system requirements during matriculation.
Priority for notebook purchases will be given to 2026 Freshmen (Full-time & Poly Foundation Programme). Year 2 & 3 students, as well as staff, may begin purchasing notebooks from May 2026 onwards. If you require a notebook urgently for your studies (e.g. a faulty notebook), please contact the notebook suppliers directly via email first. Your request will be subject to review and stock availability.
You have the flexibility to purchase a laptop from RP’s online catalogues or any commercial retailer, as long as it meets the necessary specifications for your studies.
Purchase from RP’s online catalogue
These laptops are tested to be fully fit for your learning needs at RP. You can browse through the following catalogues from the various laptop brands:
Purchase from other commercial retailers
If you prefer to purchase a laptop from a retailer of your choice, it is important to ensure that the laptop meets the general system requirements to support your learning at RP.
The laptop should be capable of handling the software and tools used in your course, ensuring smooth access to online resources, modules and collaborative tools. Please note that some diplomas have more specific requirements due to the nature of their programmes, such as specialised software for design, engineering, or multimedia courses.
Laptop options at a glance
Get a quick overview of the available laptop models with our comparison summary, as well as general and course-specific system requirements. Valid from March 2026 to February 2027, all listed laptops have been tested and approved to support your learning needs at RP.
Configure your laptop
Once you have received the confirmation email from Help-IT@rp.edu.sg with the subject line "Preparation of Laptop for use in RP", you are ready to begin configuring your laptop for use in your studies.
Follow these simple steps to ensure your device is properly set up for accessing RP's systems and resources. There are a few things to set up at home first, then further configurations to complete once you are on campus.
Perform at Home
Step 1: Laptop Configuration
| Step 2: Microsoft Office 365 Setup
|
Perform on Campus
Step 3: Connecting to WiFi@RP Once you are on campus, connect your laptop and mobile devices to the WiFi@RP network to ensure reliable internet access during your classes and on-campus activities. |
IT Assistance
If you encounter any issues or need help with your laptop, our friendly IT Help Desk team is ready to support you. You can find answers to common questions, contact our support team, or explore financial assistance options to help with your laptop purchase.
FAQs
Find quick answers to frequently asked questions about configuring and using your laptop at RP. View FAQs [PDF, 120KB]Helpdesk
Location: IT Helpdesk at Library West (Opens on Monday to Friday, 9am – 5pm)
Email: help-it@rp.edu.sg
Phone: 6697 1500 (Available daily, 9am – 5pm)
Financial Assistance
If you need support with purchasing your laptop, explore available financial assistance options.