This is a merged diploma between the Diploma in Customer Experience Management with Business and the Diploma in Tourism Management with Technology
Singapore is renowned for its world-class hospitality business and services. The government continuously invests in infrastructure and tourism-related projects to enhance the visitor experience and maintain Singapore's status as a premier destination in Asia.
The Diploma in Hospitality & Tourism Management (DHTM) offers students a comprehensive programme that develops individuals with the necessary skills and knowledge to anticipate customer expectations and drive memorable experiences. The broad-based curriculum is designed to provide a holistic understanding of the industry in the new tourism norm, covering key areas such as marketing, sustainable tourism, and customer analytics. With a flexible programme structure, students can specialise in one of three majors aligned with their interests and career aspirations:
- Customer Experience and Innovation - Focusing on personalised, tech-driven interactions.
- Sales and Revenue Management - Emphasising strategic pricing and revenue maximisation.
- Sustainable Tourism - Supporting local communities, promoting environmental responsibility and cultural preservation.
DHTM graduates are poised for a wide array of career paths in the various sectors of the hospitality and tourism industry, such as airlines, attractions, banking, and travel. The global scope of these sectors presents opportunities for international employment and fostering experiences in diverse cultural settings. Armed with industry-specific skills and training acquired, DHTM graduates are aptly equipped to tackle industry demands and progress in their careers.
For those eager to jumpstart their careers, DHTM offers a structured Talent Advancement Programme (TAP) that provides students a direct route to the workforce. This pathway, supported by guidance from an industry mentor, features short job stints and a one-year (two-semester) internship with strategic industry partners.
DHTM graduates can look forward to pursuing these careers:
- Attractions Manager
- Business Development Manager
- Customer Experience Manager
- Leisure Travel and Tours Specialist
- Marketing and Content Creator
- Sales and Marketing Specialist (Tourism)
- Sponsorship Manager
- Sustainability Manager
- Venue Manager
- Wellness Retreat Specialist
RP graduates are well-placed to embark on meaningful careers, immediately after graduation. They could even improve their employability by taking part-time courses or SkillsFuture Work-Study Programmes (WSP).
What’s more, every RP diploma is recognised and has a pathway leading to a relevant degree with top local and overseas universities. RP graduates may complete their degrees in just over two or three years in a four-year programme.
Skills Deepening
Upon graduation, DHTM students can choose to deepen their skills and knowledge in a chosen field before embarking on their careers. They could either sign up for part-time courses or pursue Specialist Diploma in Hospitality Business Management. Please check out our lifelong learning programmes.
Undergraduate Studies
DHTM graduates can pursue domain areas in top universities such as (not limited to):
Domain Areas
- Hospitality Business
- Tourism Management
- Ecotourism and Sustainable Development
- Business Management
- Entrepreneurship
Graduates may also be eligible for exemptions and advanced standing at
top overseas universities.