Developing Your First Chatbot

Learn how to create your own chatbots with little to no coding knowledge!

Chatbots - also known as “conversational agents” - are Artificial Intelligence (AI) software that can simulate a conversation (or a chat) with a real person in English or their spoken language of choice.

With the growing advancements of AI, Chatbots have become a popular interaction channel for many businesses to answer customers’ enquiries and perform simple tasks, such as managing bookings and making reservations, to reduce cost and improve customer experience at the same time.

This hands-on course will teach you how to build, analyse and deploy chatbots with the help of Dialogflow – the industry-recognised leading tool by Google to create conversational interfaces. 

Learning Objectives

In this one-day introductory course, you will learn the fundamentals of Chatbot technology and create your very first chatbot with little to no coding at all!

This beginner level course will cover:

  • Evolution of chatbot
  • Current landscape – adoption and technology
  • Principles of good chatbot design
  • Understand key features of a chatbot development platform (Dialogflow)
  • Understand how to integrate the platform with user interfacing apps and backend systems
  • Mini-project 1: Creating a FAQ chatbot with no coding
  • Mini-project 2: Creating a reservation chatbot with basic coding

Who should attend?

Business owners, start-ups, customer experience managers, sales professionals, or anyone with a keen interest in building their own chatbots with little to no coding at all.

Entry Requirement

No coding knowledge required. Participants should be able to read and edit simple Python and JavaScript under the trainer’s instructions.


Participants will be awarded a certificate of completion upon meeting the 75% course attendance requirement.

For courses with assessment component, participants will be awarded the certification of completion upon passing the assessment. Otherwise, a certification of attendance will be issued instead upon meeting the 75% course attendance requirement.

Course Dates

Click "APPLY NOW" to check available course dates and to register.

Course Duration

1 day

If you are not available on the dates listed in our registration portal, we would like to hear from you by clicking here

Fees for 2022

Full course fee (with GST) Singapore Citizens aged 39 & below OR Singapore PR Singapore Citizens aged 40 & above SME-sponsored Singapore Citizens OR Singapore PR
$358.45 $107.54 $35.85 $40.54

Fees for 2023

Full Course Fees (with GST) Singapore Citizens aged 39 & below Singapore Citizens aged 40 & above Singapore PR SME-sponsored Singapore Citizens SME-sponsored Singapore PR
$361.80 $107.54 $35.85 $108.54 $40.54 $41.54
- Payment may be made using SkillsFuture Credit.
- Fees reflected are inclusive of Goods and Services Tax (GST). In line with the government fee freeze directive from 1 Jan to 31 Dec 2023, the fees in 2023 for Singapore Citizen will remain the same as 2022. RP will absorb the additional 1% GST for Singapore Citizen in 2023 only.

Republic Polytechnic reserves the right to make changes to the course fee and application closing dates without prior notice. The commencement of each course is subject to sufficient number of participants. 

All information is accurate at time of publishing. 

Last updated on 17 Nov 2022

Need more help?

If you are still unsure about which course to pursue, please contact our Academy for Continuing Education