Developing Your First Chatbot

Course Overview

Learn how to create your own chatbots with little to no coding knowledge!

 

Chatbots - also known as “conversational agents” - are Artificial Intelligence (AI) software that can simulate a conversation (or a chat) with a real person in English or their spoken language of choice.

 

With the growing advancements of AI, Chatbots have become a popular interaction channel for many businesses to answer customers’ enquiries and perform simple tasks, such as managing bookings and making reservations, to reduce cost and improve customer experience at the same time.

 

This hands-on course will teach you how to build, analyse and deploy chatbots with the help of Dialogflow – the industry-recognised leading tool by Google to create conversational interfaces. 

 

Learning Objectives

In this one-day introductory course, you will learn the fundamentals of Chatbot technology and create your very first chatbot with little to no coding at all!

The beginner level course will cover:

  • Evolution of chatbot
  • Current landscape – adoption and technology
  • Principles of good chatbot design
  • Understand key features of a chatbot development platform (Dialogflow)
  • Understand how to integrate the platform with user interfacing apps and backend systems
  • Mini-project 1: Creating a FAQ chatbot with no coding
  • Mini-project 2: Creating a reservation chatbot with basic coding

 

Who should attend?

Business owners, start-ups, customer experience managers, sales professionals, or anyone with a keen interest in building their own chatbots with little to no coding at all.

Entry Requirement

No coding knowledge required. Participants should be able to read and edit simple Python and JavaScript under the trainer’s instructions.

Certification

Participants will be awarded the Certificate of Attendance by Republic Polytechnic upon meeting 80% of the attendance requirement.


 

Course Dates

  • 27 Jun 2019
  • 25 Jul 2019
  • 26 Sep 2019
  • 28 Nov 2019

Course Duration

One day

Course Venue

Republic Polytechnic @ Woodlands

Full Course Fee (Others) Workfare Training Scheme (WTS) Singapore Citizens aged 40 & above SME-employed Singapore Citizens & SPR Singapore Citizens aged below 40 OR Singapore PR
$358.45
$23.79
$40.54
$140.54
$107.54

*Course fees accurate as of 1 July 2017, subject to review annually.
*SkillsFuture credit approved.
*All fees inclusive of GST.
Republic Polytechnic reserves the right to make changes to the course fee and application closing dates without prior notice. The commencement of each course Is subject to sufficient number of participants.
All information is accurate at time publishing.

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Last updated on 16 Jul 2019

Need more help?

If you are still unsure about which course to pursue, please contact our Academy for Continuing Education.  

Fees quoted are inclusive of GST. Republic Polytechnic reserves the right to make changes to the course fees and application closing dates without prior notice. The commencement of each course is subject to a sufficient number of participants. All information is accurate at time of publishing.