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  4. H236 Operations and Risk Management in Phygital (Physical + Digital) Tourism

H236 Operations and Risk Management in Phygital (Physical + Digital) Tourism

Students will gain essential knowledge to ensure the smooth running of daily operations for the operating sectors. In addition to nurturing leadership and supervisory skills, students will be equipped with insights on manpower planning, emergency response procedures and business continuity planning in the phygital environment. As safety and security concerns become increasingly important, students will be introduced to the concepts of risk identification and mitigation and work towards developing a risk management plan.

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