How does Robotic Process Automation (RPA) boost Workplace Productivity?
Talk about operating costs and everyone agrees —
lower is better. With Robotic Process Automation
(RPA), an emerging technology, you can optimise
your company’s work processes and in turn, reduce
operating cost and raise productivity and customer
Through the automation of mundane and repetitive
tasks, manpower can be deployed elsewhere to take on
more value-added work and improve customer service.
As such, there is a strong demand from both the
industry and government agencies to incorporate RPA
in their work processes.
How Does RPA Work?
Automation is achieved through
bots, which are essentially
software with AI and machine
RPA in the Workplace
RPA and IT enhancements have
optimised processes at DB Schenker,
a company specialising in supply
chain management and logistics
solutions. The implementation
of RPA has integrated digital
information into the process, upping
productivity and enhancing data
reporting accuracy. This has freed
up the administration’s time and
enabled them to do more valueadded
Closer to home, RPA was also
adopted by RP’s Office of Human
Resources (HR). HR staff upskilled
themselves and developed RPA
bots to automate pain points such as contract renewal, uploading of
staff photos into HR system, and
uploading of training attendance
records. What normally would have
required several staff and many
hours to manually process is now
achievable with a single click.
The Future of RPA At RP
Starting from the year 2020, all
Engineering students at RP will
be trained in RPA as part of their
full-time Pre-employment Training
curriculum. Plans are in the
pipeline to provide professional
RPA software certification for fulltime
students and adult learners.
Moving forward, RP will continue
to partner with the industry to
facilitate deeper research into
automation and provide more
Keen on leveraging RPA to reduce repetitive administrative work? Check out these courses offered by our Academy of Continuing Education!