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Laptop Configuration and Purchase 

Before you commence your academic journey with RP, you will need to prepare your laptop for use in RP. Our recommendation is for you to complete the configuration as early as possible and seek any IT Helpdesk assistance immediately to avoid queues nearer to start of school term.

Laptop Configuration

Click on the "Configuration Guide" tab to access the guides to prepare your laptop for use in RP.

IT Helpdesk Assistance

You may seek assistance from RP's IT Helpdesk at Library West if you encounter any issues with the configuration from Monday to Friday (9:00 am – 5:00 pm).

Laptop Purchase

Click on the “Laptop Purchase” tab available for online purchase.

Financial Assistance for Laptop

If you require financial assistance for laptops, please visit here.

Should you have any queries with regards to the laptop configuration, feel free to drop us an email at or call us at 6697 1500 (Daily: 9:00 am – 5:00 pm).

  • System Requirements
  • Configuration Guide
  • Laptops Purchase
  • FAQ

The requirements for the laptop are as follows:

  Windows Users  MacBook Users 
  • Able to support Windows 10
  • 2.2 GHz 64-bit processor

  • 8 GB RAM

  • 256 GB HDD

  • Wireless adapter must minimally support IEEE 802.11 a/g/n standard
  • Tablet is not supported in RP environment such as iPad, Samsung Tab, etc. Currently, Microsoft Surface Pro 3 and newer, and Microsoft Surface Book are supported.

Diploma in Sonic Arts

  • i5 or higher

  • 256GB or more (Solid State Drive recommended)

  • At least support 1x Display Port – HDMI

  • At least 2x USB 3.0

Diploma in Media and Production Management

  • 2.2GHz 64-bit processor

  • 250GB hard disk space (sufficient for 2 semesters, after which can be supplemented by external hard disk) OR 1TB

Diploma in Game Design

  • 2.2GHz 64-bit processor (i Series)

  • Dedicated graphics card is highly recommended

Diploma in Digital Design &Development and Common ICT Programme*

  • 64-bit processor (i5 or higher)
  • 8GB RAM or more (16GB RAM recommended)
  • 256GB or more (Solid State Drive recommended)
  • Dedicated graphics card is highly recommended

*Applicable to Full-Time Diploma students and Polytechnic Foundation Programme (PFP) students.


  • Able to support Windows 10
  • 2.0 GHz 64-bit processor
  • 8 GB RAM
  • Mac OSX must be minimally 10.10 (to support Windows 10)
    At least 120 GB Free Hard Disk Space as it requires for Windows installation on Boot Camp
  • Please ensure that FileVault is turned off before bringing your MacBook for configuration. Click here for guide
  • MacBook models that come with USB Type C port only. Please provide a USB hub (minimum 2 USB ports)



Please follow the 3 sets of Self-Help Configuration Guides in the order of A, B, and C:

Guide A
Laptop Configuration Guide (To be performed at home)

Guide BMicrosoft Office 365 Setup (To be performed at home)

Guide CConnecting to WiFi@RP (To be performed within RP Campus)


Perform the configurations only when you receive an email from with the following subject “Preparation of laptop for use in RP”.

All the laptops offered are tested fit for use for RP learning. Check out the summary of laptops offered (valid from 1 Mar 2020 till Feb 2021). More details of each laptop brand are available as follows:

 ACER  Online Purchase
 ASUS  Online Purchase
 LENOVO  Online Purchase
 APPLE  Online Purchase

Am I required to purchase any software for my study in RP?

You do not need to purchase any software including Microsoft Office, Anti-Virus, etc.

Windows OS will be provided during your course of study in RP.

How do I check if my laptop meets the requirements?

  1. Press Windows logo key together with the letter R on your keyboard, this will bring up a window at the bottom-left of your screen

  2. Type control system and click OK

  3. This will launch a window that will show your system specifications

Who can I contact if I have any queries?

Do I need to come to RP, and purchase my laptop at the roadshow?

In view of our digitalisation effort, students are no longer required to visit RP campus physically for laptop purchases and configuration. Laptop purchases can be done online and delivered to your home

How do I turn off FileVault on my MacBook?

If you no longer want to encrypt your startup disk, you can turn off FileVault:

  1. Choose Apple menu > System Preferences, then click Security & Privacy.

  2. Click the FileVault tab.

  3. Click Lock icon, then enter an administrator name and password.

  4. Click Turn Off FileVault.

Decryption occurs in the background as you use your Mac, and only while your Mac is awake and plugged in to AC power. You can check progress in the FileVault section of Security & Privacy preferences.

For more information, please visit here.


What should I bring when I seek help at IT Helpdesk?

Please bring the following during the troubleshooting at IT Helpdesk

  • e-Student Card via RP Connect mobile application

  • Laptop Charger

  • USB to Ethernet (if your laptop does not have an ethernet port)