Academy for Continuing Education (ACE)

This 3-day course adopts a mix of lectures, e-Learning and hands-on activities. Participants will gain the necessary knowledge and skills to be a survey interviewer. The coverage of real-life industry scenarios and examples will enhance participants learning. Participants’ interviewing skills will be further honed through mock interviews. This course will also focus on the various stages of qualitative and quantitative survey interviews to ensure that data analysis results in invaluable and accurate insights from the information collected. At the end of this course, participants will be able to collect quality data through survey interviews. 

Modules

1. Role & Conduct of a Survey Interviewer
2. Interview Techniques & Skills
3. Types of Personal Interview Survey
4. Handling Different Types of Respondents

Learning Objectives

By the end of the workshop, participants will be able to:

1. Explain the role of a survey interviewer
2. Identify the code of conduct for a survey interviewer
3. Evaluate a survey interviewer based on essential qualities required
4. Describe the different types of personal interview survey
5. Apply interviewing techniques and skills when conducting a survey interview
6. Demonstrate the handling of different types of respondents during a survey interview

Who should attend?

Company-sponsored employees, freelance survey interviewers, fresh graduates

Entry Requirement 

There is no minimum entry requirement for this course.