Please ensure that you have installed/updated to the latest version of SNApp. You can check the version by clicking on the “About” icon before contacting IT Helpdesk via the following modes:
Help-IT Hotline
Tel: 6697 1500
Mon-Fri: 8am - 12midnight
Weekends & Public Holidays: 9am - 6pm
Webform(Please choose "IT Assistance for RP Students" as the Topic)
- Date and time issue was discovered
- Mobile device details such as phone model and OS version no.
- Details of the issue, and a recap of the steps that triggered this issue
- Screenshot of the issue