Create a seamless and memorable experience for your hotel guests while increasing your hotel’s efficiency through technological innovations.
In this course, you will explore the opportunities that innovative processes, technology, robotics and the Internet of Things (IoT) can offer to the hospitality industry. Through this course, discover various solutions and support that can alleviate the major challenges faced by today’s hospitality professionals.
Find out about the available applications of innovation, technology, robotics and IoT, as well as explore topics on:
technology and robotics vs the traditional "human touch"
the current state and the future development of robotics
Artificial Intelligence (AI) and its relevance to the hotel industry
the merits of leveraging technology, including its quick wins and its long-term impacts
By the end of the course, participants will be able to
appreciate the opportunities that IoT, robotics and AI can offer
identify the potential challenges and risks in introducing IoT, robotics and AI into businesses
discover the guest experience and manpower-lean outcomes that current technologies can provide
Who should attend?
Hotel professionals and executives, human resource managers, and key decision makers who are involved in hospitality operations.
Professionals who are within or working closely with hospitality and hotel industry and are interested to understand the development and opportunities offered by innovation and technology.
This workshop is suitable for participants from the hotel industry and does not require any experience and knowledge in the hospitality technology, robotics, AI, or IoT.
Participants will be awarded the Certificate of Attendance issued by Republic Polytechnic upon meeting 80% of the attendance.