Introduction to Hotel Technology Innovation

Create a seamless and memorable experience for your hotel guests while increasing your hotel’s efficiency through technological innovations.

In this course, you will explore the opportunities that innovative processes, technology, robotics and the Internet of Things (IoT) can offer to the hospitality industry. Through this course, discover various solutions and support that can alleviate the major challenges faced by today’s hospitality professionals.

Find out about the available applications of innovation, technology, robotics and IoT, as well as explore topics on:

  • technology and robotics vs the traditional "human touch"

  • the current state and the future development of robotics

  • Artificial Intelligence (AI) and its relevance to the hotel industry

  • the merits of leveraging technology, including its quick wins and its long-term impacts

Learning Objectives

By the end of the course, participants will be able to

  • appreciate the opportunities that IoT, robotics and AI can offer

  • identify the potential challenges and risks in introducing IoT, robotics and AI into businesses

  • discover the guest experience and manpower-lean outcomes that current technologies can provide

Who should attend?

Hotel professionals and executives, human resource managers, and key decision makers who are involved in hospitality operations.

Professionals who are within or working closely with hospitality and hotel industry and are interested to understand the development and opportunities offered by innovation and technology.

Entry Requirement

This workshop is suitable for participants from the hotel industry and does not require any experience and knowledge in the hospitality technology, robotics, AI, or IoT.


Participants will be awarded the Certificate of Attendance issued by Republic Polytechnic upon meeting 80% of the attendance.


Course Dates

14 August 2019

Course Duration

8 hours, 8.30am to 5.30pm

Course Venue

Republic Polytechnic

Full Course Fee (Others) Workfare Training Scheme (WTS) Singapore Citizens aged 40 & above SME-employed Singapore Citizens & SPR Singapore Citizens aged below 40 OR Singapore PR

This course is SkillsFuture Credit approved.

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Last updated on 16 Jul 2019

Need more help?

If you are still unsure about which course to pursue, please contact our Academy for Continuing Education.  

Fees quoted are inclusive of GST. Republic Polytechnic reserves the right to make changes to the course fees and application closing dates without prior notice. The commencement of each course is subject to a sufficient number of participants. All information is accurate at time of publishing.