Specialist Diploma in Integrated Care Management


About the Course

To better meet the evolving healthcare needs of Singapore's greying population, the Specialist Diploma in Integrated Care Management prepares participants for the role of a Care Coordinator Associate (CCA) as an alternative career progression pathway within the healthcare sector.

What is so unique about this programme?

Graduates will be equipped with the skills and know-how to collaborate with a multidisciplinary team of medical professionals in the delivery of transitional care in public, private and Intermediate and Long-Term Care (ILTC) health institutions.

Target Audience

Community Care Coordinator, Senior Care Coordinator, Senior Patient Care Associate, Senior Patient Service Associate, Senior Social Work Assistant, Social Work Assistant

How often do I need to attend the course?

Lessons will be held at RP ACE @ Woodlands.
Course commences in October.

Number of Lesson Duration
3 times a week 7:00pm – 10:00pm

Note: Some lessons will be conducted via online learning.


Participants will be awarded the Post-Diploma Certificate (PDC) upon successful completion of each certificate programme. The Specialist Diploma in Integrated Care Management will be issued upon meeting 50% of attendance requirement and passing the assessment criteria of both PDCs.

Certification (150 hours) Modules
Integrated Care Systems
  1. Integrated Care and the Singapore Health System
  2. Advanced Integrated Care Planning
  3. Project on Communication and Health Coaching
Integrated Care Coordination
  1. Advanced Care Coordination and Navigation
  2. Leadership and Outcome Management
  3. Project on Social and Family Dynamics

This includes self-learning hours in the form of e-learning, assessments, case study analysis and revision required by the module.

Module Synopses

1. Post-Diploma Certificate in Integrated Care Systems 

Integrated Care and the Singapore Health System

Complex older adults, such as those with hip fracture, frequently require care from multiple professionals across a variety of settings. Integrated care between providers and across settings is important to ensure care quality and patient safety. This module focuses on the application of the principles of integrated transitional care in the health system. It aims to equip students with the knowledge on patient assessment for biopsychosocial needs, nursing and financial needs in both inpatient and outpatient settings.

Advanced Integrated Care Planning

Integrated transitional care helps to plan healthcare along systems and disciplines in multiple environments with a goal of making healthcare users’ experience personalised, flexible and seamless. This module aims to equip students with the knowledge and skills to develop comprehensive care plans to effectively utilise community resources for care coordination and co-manage patients with chronic diseases in the community. It also introduces students to the principles of palliative care for advance care planning.

Project on Communication and Health Coaching

The student-led project equips students with advanced communication and health coaching skills. Students will be required to apply theoretical frameworks and evidence-based approaches such as motivational interviewing. The focus will be on the health behavior change strategies used for clients to manage chronic diseases and mental health.

2. Post-Diploma Certificate in Integrated Care Coordination 

Advanced Care Coordination and Navigation

This module provides students an overview of the dynamics of advanced care integration and how it achieves the best care outcome for clients. Students will gain an appreciation of various financial schemes and community resources available for the patients, families and caregivers. Students will develop plans to coordinate with the multidisciplinary team of health professionals such as physical therapist and occupational therapist in the promotion of home rehabilitation.

Leadership and Outcome Management

This module focusses on the management of wards, units, hospitals, community and other healthcare organisations using principles of effective leadership and management. It prepares students to make decisions, minimise and manage risks to ensure patient safety within the healthcare environment. The module also focuses on interdisciplinary collaboration in improving patient outcomes. Students will appreciate the activities that contribute towards the improvement of the quality of patient care and support hospital activities/organisational goals. They will gain knowledge in the optimal utilisation of resources, efficiency in delivery of high-quality care, patient flow, capacity management and other clinical cost reduction initiatives. 

Project on Social and Family Dynamics

This student-led project focusses on family dynamics across the lifespan with an emphasis on the elderly. The module will allow students to understand interdisciplinary collaboration, innovative action and the well-being of individuals, families and social institutions through active community involvement.
Please click on the "Register" button to view the updated course schedule and fees on the Skills Training & Enhancement Portal (STEP).

Applicants should possess at least a local diploma qualification or equivalent in:

  • Allied Health
  • Humanities and Social Sciences
  • Sports Sciences
  • Health Promotion
  • Sports Coaching
  • Public Health

Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted will have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Please click on the "Register" button to view the updated course schedule and fees on the Skills Training & Enhancement Portal (STEP).

Last updated on 28 Dec 2023

Need more help?

If you are still unsure about which course to pursue, please contact our Academy for Continuing Education.