Specialist Diploma in Integrated Care Management


About the Course

To better meet the evolving healthcare needs of Singapore's greying population, the Specialist Diploma in Integrated Care Management prepares participants for the role of a Care Coordinator Associate (CCA) as an alternative career progression pathway within the healthcare sector.

What is so unique about this programme?

Graduates will be equipped with the skills and know-how to collaborate with a multidisciplinary team of medical professionals in the delivery of transitional care in public, private and Intermediate and Long-Term Care (ILTC) health institutions.

Target Audience

Community Care Coordinator, Senior Care Coordinator, Senior Patient Care Associate, Senior Patient Service Associate, Senior Social Work Assistant, Social Work Assistant

How often do I need to attend the course?

Lessons will be held at RP ACE @ Woodlands.
Course commences in October.

Number of Lesson Duration
3 times a week 7:00pm – 10:00pm

Note: Some lessons will be conducted via online learning.


Participants will be awarded the Post-Diploma Certificate (PDC) upon successful completion of each certificate programme. The Specialist Diploma in Integrated Care Management will be issued upon meeting 50% of attendance requirement and passing the assessment criteria of both PDCs.

Certification (135 hours) Modules (45 hours)
Integrated Care Systems
  1. Integrated Care and the Singapore Health System
  2. Advanced Integrated Care Planning
  3. Communication and Health Coaching
Integrated Care Coordination
  1. Advanced Care Coordination and Navigation
  2. Leadership and Outcome Management
  3. Social and Family Dynamics

This includes self-learning hours in the form of e-learning, assessments, case study analysis and revision required by the module.

Module Synopses

1. Post-Diploma Certificate in Integrated Care Systems 

Integrated Care and the Singapore Health System

This module focuses on the application of the principles of integrated transitional care in the health system. It equips participants with the knowledge on patient assessment for biopsychosocial needs, nursing, and financial needs in both inpatient and outpatient settings. It highlights the importance of integrated care between providers and across settings is to ensure care quality and patient safety.

Advanced Integrated Care Planning

This module equips participants with the knowledge and skills to develop comprehensive care plans to effectively utilise community resources for care coordination and co-manage patients with chronic diseases in the community. It also introduces participants to the principles of palliative care for advance care planning.

Communication and Health Coaching

This module equips participants with advanced communication and health coaching skills. It introduces participants to theoretical framework and evidence- based approaches such as motivational interviewing. The module also prepares participants to educate clients on chronic disease management, mental health issues, polypharmacy, and coping strategies.
2. Post-Diploma Certificate in Integrated Care Coordination 

Advanced Care Coordination and Navigation

This module provides participants an overview of the dynamics of advanced care integration and how it achieves the best care outcome for clients. Participants will gain an appreciation of various financial schemes and community resources available for the patients, families, and care givers. Participants will develop plans to coordinate with the multidisciplinary team of health professionals such as physical therapist and occupational therapist in the promotion of home rehabilitation.

Leadership and Outcome Management

This module focuses on the management of wards, units, hospitals, community, and other healthcare organisations using principles of effective leadership and management. It prepares participants to make decisions and manage risks to ensure patient safety within the healthcare environment. The module also focuses on interdisciplinary collaboration in improving patient outcomes.

Social and Family Dynamics

This module introduces participants the knowledge of the well-being of children, youth, and families. It focuses on interdisciplinary collaboration, innovative action, and enhancing the well-being of individuals, families, and social institutions through active community involvement.

Commencement Date


Mode and Venue


Application Start and End Date

October Intake 

1 year

Face-to-face at RP ACE @ Woodlands / Online 


Oct intake: May – Jul

Application outcome will be released at least 3 weeks prior to course commencement

Applicants should possess at least a local diploma qualification or equivalent in:

  • Allied Health
  • Humanities and Social Sciences
  • Sports Sciences
  • Health Promotion
  • Sports Coaching
  • Public Health

Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted will have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Click here to see the fees

Last updated on 30 Mar 2023

Need more help?

If you are still unsure about which course to pursue, please contact our Academy for Continuing Education.