This 12-month programme is ideal for fresh Diploma holders who are keen to embark your careers to become leaders in the field of hospitality and tourism. It is an industry-recognised qualification that facilitates career growth by strengthening competencies to provide bespoke hospitality experiences and quality tourism. Through this programme, you will acquire skills and knowledge in customer experience management, digital technologies for business innovation, sustainable practices and revenue management. You will be also designing your own learning, and equipping yourself with skills in either Leadership, Sustainability or Generative AI, crucial skillsets designed to help plot your way into the future.
Upon completion of the programme, graduates will be able to:
- Develop expertise and acquire management skills related to key operating departments in the hospitality and tourism industry.
- Leverage digital technologies for business innovation and customer experience.
- Explore how sustainable practices can support the continued development of the hospitality and tourism industry.
- Anticipate and deliver desired customer experience consistently across touch points in the hospitality and tourism industry.
- Leverage different processes and strategies to increase revenue, and sales, and enhance marketing effectiveness.
Target Audience
Fresh diploma graduates from hospitality and tourism disciplines entering the hospitality or tourism industry.
What is so unique about this programme?
If you aspire to be a hospitality or tourism professional and require some flexibility in your schedule, this is an opportunity you would not want to miss.
Under the Work-Study Post-Diploma programme, you may enjoy additional benefits such as sign-on incentive with full-time employment, assigned company mentor, well-structured training, and career advancement opportunities.
Participants will be awarded the Specialist Diploma in Hospitality and Tourism Management upon successful completion of 2 Post-Diploma Certificates (PDCs) under the 12-month Work-Study Programme, meeting 50% of attendance requirement, passing all coursework and assessment, as well as remained employed with the Work-Study Programme-participating employer throughout the programme.
Course Synopsis
Post-Diploma Certificate 1 (150hrs)
Hospitality Business Management
| Modules
· H3119C Sustainable Tourism Management (60 hours)
· H3129C Rooms Revenue Optimisation (15 hours)
· H3139C Restaurant Revenue Optimisation (15 hours)
· H3149C Event Revenue Optimisation (15 hours)
· H3159C Hotel Ancillary Revenue Optimisation (15 hours)
· H3169C Hospitality and Tourism Capstone Project (30 hours)
|
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| Post-Diploma Certificate 2 (135hrs) |
|---|
Choose one of three to complete PDC 2:
| PDC 2: Hospitality Leadership and Management
· H3029C Strategic Human Resource Management (45 hours)
· H3179C Leadership and Organisational Management (90 hours)
OR
PDC 2: Sustainability
· A3119C Decarbonisation, Circular Economy and Resource Management (45 hrs)
· A3129C Climate and Sustainability Reporting (45 hrs)
· A3139C Low-Carbon Transformation Capstone Project (45 hrs)
OR
PDC 2: Applied Generative AI
· C2119C Prompt Engineering Fundamentals (15 hours)
· C2129C Generative AI Tools and Workflows (15 hours)
· C2139C Ethical and Societal Impact of Generative AI (15 hours)
· C2159C Generative AI for Business Productivity (45 hours)
· C2149C Generative AI Project (45 hours) |
WSP Eligibility
Singapore Citizens or Singapore Permanent Residents who are:
- graduated from the Polytechnics from relevant feeder programme within three years of graduation or the Operational Ready Date (ORD) for full-time National Servicemen, or
- within five years of graduation from the Polytechnics, and if their employer is a participating company.
Admission will be reviewed and approved by the polytechnic on a case-by-case basis.