In this module, students will examine the broad suite of activities within staff training and developing organisational capabilities. The students will learn to conduct needs analysis, translate these into learning goals, develop a total company learning plan, choose suitable learning interventions, and evaluate results of these interventions. In addition, they will gain basic knowledge of designing and conducting classroom and on-the-job training. They will acquire skills in managing training administration such as sourcing for vendors, developing feedback form and servicing internal customers. Additionally, students will examine how coaching, mentoring, overseas postings, and developmental programmes can be implemented to develop high-potential talents. At a macro-level, students will consider the alignment of their practices to frameworks such as the People Developer Award as well as issues in coordinating training and development programmes across international subsidiaries.