Venue and Front of House (FOH) Management comprises three main areas: (i) the functions of venue and FOH, (ii) operational practices for venue usage, and (iii) troubleshooting operational issues faced by venue managers and front of house crew in the context of ‘live’ entertainment. The module covers local and international perspectives and practical work involving in-class scenario simulations, role-playing and field trips to arts venues in Singapore. Students acquire knowledge and skills in managing venue bookings, hirers, as well as front of house operations, which include customer experience, box office management, and general venue safety.
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