This module will provide students with a working knowledge of various industry evaluation and testing methods for usability. It also enables students to understand the difference between usability and user experience and the importance of differentiating between these concepts.
Students will be guided on communication techniques to engage with various stakeholders on the level of severity for usability issues encountered. This includes the impact of these issues to the overall user experience of the product/services.
Through class exercises, students will learn to identify and employ the correct usability method at each phase of the design cycle and apply the correct quantitative and/or qualitative metrics needed.
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