What are you doing now and what are your future plans?
I am currently a Guest Relations Officer at the Shangri-La Hotel, Singapore and will participate in this year’s Amicale International des Sous-Directeurs at Chef de Reception des Grands Hotels (AICR) Receptionist of the Year competition. One day, I hope to become a Hotel Manager or General Manager in the hospitality industry.
Why did you choose the course you pursued?
I debated for a long time whether to pursue a nursing or hospitality course. After speaking to my mom, she helped me weigh out the pros and cons of each industry. Eventually, I decided to pursue hospitality as I love interacting with people, and I have not looked back!
What did you enjoy most about Problem-based learning?
I liked working with teammates to think through and solve real problems. Regular teamwork taught me how to accommodate others’ opinions.
This is very important for any industry.
How have the opportunities provided by RP enhanced your learning?
It was great to take part in learning trips outside the classroom. Sometimes we were asked to conduct surveys with tourists and local residents. This really helped us to break out of our comfort zone and encouraged us to be more open, confident individuals.
Describe your internship experience and how this has prepared you for work.
I interned at The American Club and was assigned to concierge duties. It was a challenging but rewarding role! I learnt so many things along the way, including how to be stronger, firmer and how to say ‘no’ when needed. Once I had immersed myself in this role, I realised I was on the right path.
What is one advice you would give students considering post-secondary options?
If you have harboured a passion for something from a very young age (like I did), JUST DO IT! You may regret not doing the things you want to. If you make a wrong turn, you can still learn from your mistakes and move on to achieve your dreams.