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Diploma in Business Practice (International Human Resources Management)

Academy for continuing education, part-time diplomas,Diploma in Business Practice (International Human Resources Management)

About the Course

The Diploma in Business Practice (International Human Resources Management) equips participants with the essential competencies to support the Human Resource functions of organisations operating across national boundaries in a multicultural environment.  

Participants will gain a global perspective on Human Resource Management (HRM) in addition to developing relevant competencies to work with diverse cultures, supporting the growth of organisations across national boundaries.  

Upon completion of the programme, graduates will be able to:  

  • Design basic HR processes 
  • Execute line and support HR functions with an understanding of the underlying rationale
  • Recommend process improvements for higher productivity and implementation of best practices and new initiatives 
  • Execute HR functions and processes contextualised to international companies 
  • Modify HR practices based on analysis and understanding of socio-cultural and business environments 
  • Execute HR processes and manage organisational issues related to international assignments 
  • Handle integration and people management issues of multi-cultural workplace

The following government agencies, industry association and companies have endorsed the Diploma: 

  • SPRING Singapore 
  • Singapore Workforce Development Agency 
  • Association of Small and Medium Enterprises 
  • Advantage Consulting Group Pte Ltd 
  • The GMP Group 
  • CapitaLand Limited 
     

Target Audience

Working adults and professionals who wish to sharpen their global perspective on HRM and develop relevant competencies in a culturally-diverse and multinational environment.

What is so unique about this course?

It’s an effective blend of developing industry-relevant skills in HRM, along with acquiring key insights from psychological and human behavioural studies and being ready for the global village with a wide international business perspective.

How often do I need to attend the course?

Lessons will be held 3 times a week online with some in-person sessions at RP ACE @ Woodlands.

Day of Lessons Duration
Weekday 6.30pm - 9.30pm
 

Testimonial

RP is well-known for its learner-centred pedagogy which makes learning interesting and engaging. There is never a dull moment in class.
Mr Amos Gon Zhiyi
Graduate of Diploma in Business Practice (International Human Resources Management)
 

Participants will be awarded the Modular Certificate (MC) upon successful completion of each certificate programme. The Diploma in Business Practice (International Human Resources Management) will be issued upon meeting 50% of attendance requirement and passing all coursework and assessment.

Certification (180 hours) Modules (60 hours)
Business Operations
  1. Entrepreneurship
  2. Management Accounting
  3. Microeconomics

Human Resource Management
  1. Manpower Resourcing and Management
  2. Performance, Remuneration, and Benefits
  3. Learning and People Development
Effective Human Resource Communication
  1. Employee Relations and Communication
  2. Introduction to Counselling and Communication
  3. Cross Cultural Communication
Organisational Psychology
  1. Social Psychology
  2. Organisational Behaviour
  3. Organisational Development
International Human Capital Management
  1. Expatriate and International Staff Management
  2. International Business Perspectives
  3. Asian Industrial Relations Environment

Module Synopses 


1. Certificate in Business Operations 

Entrepreneurship

This module introduces students to the fundamentals of entrepreneurship. Designed specifically to equip students with core foundational know-how in setting up a business, this programme brings students through the value creation process from generating and evaluating various business ideas to other key topics such as marketing and sales, as well as the finance and legal aspects of setting up a business. Students will be encouraged to learn experientially and develop the attributes, ways of thinking and behaviour of the entrepreneur. They will gain first-hand practical insights through case studies that expose them to real-world entrepreneurial practices. From there, they will learn how to apply the concepts learned within their classes to solving real-life examples or situations.

Management Accounting

Management accounting is an area of finance dealing with the use of accounting and financial information within an organisation to provide managers and employees with the basis to make informed business decisions that will allow them to be better equipped in their management and control functions. This module focuses on how to manage costs within a company to ensure that the company or a specific project is profitable. Students will learn how to evaluate the financial viability of a project, review the financial success of a project or company, carry out costing and budgeting, and design financial models with the use of spreadsheets. Topics covered include basics of accounting, costing concepts, costing systems, data and variance analysis, capital budgeting, revenue and pricing management, cost-volume-profit analysis, forecasting, and budgeting.

Microeconomics

Microeconomics is applied to all individuals in all spheres of business: (i) Consumer – the buyer and user of end products (ii) Producer – the one who makes/sells the product (iii) Government – the one who intervenes in the marketplace This module aims to explain individual choice under scarcity and its implications for the behaviour of prices and quantities in individual markets. It describes how and quantities in individual markets. It describes how individual persons, markets and institutions make their choices given finite resources, and the impact they have on one another, shedding light on the interlocking relationships among various entities in the marketplace. The module instills in students the ability to discover and apply basic microeconomic concepts to the understanding of everyday phenomena in the marketplace. Topics covered include how prices and quantities are determined in the marketplace, how firms make strategic choices given their constraints, and how governments can intervene in the marketplace when there is market failure.
 
2. Certificate in Human Resource Management 

Manpower Resourcing and Management

In this module, students will learn practical skills and support knowledge for end-to-end manpower management. The students will examine the process of planning manpower needs, implementing external recruitment locally and sourcing overseas, instituting internal recruitment processes and selecting staff. Some practical skills acquired will include developing advertisements for positions, developing tools and conducting structured interviews as well as developing and evaluating results of selection tests. The students will discuss practical issues such as fair employment practices, impact of legislation such as mandatorily re-employment, employment of senior workers and manpower risk management for business continuity. Additionally, they will examine the process of planning and conducting redundancy exercises and involuntary termination.

Performance, Remuneration, Benefits

The first part of this module introduces students to the objectives of total reward, pay structures and compensation design, pay-for-performance practices, employee benefits and work-life harmony strategies as well as salary and benefits administration. The students will learn practical skills such as preparing salary proposals and manpower budgets, doing Central Provident Fund and tax-related submissions, costing for benefits and preparing payroll spreadsheets. In addition, they will evaluate current issues such as improving salaries of low-wage workers and consider how recommendations of the National Wage Council are implemented. In the second part, students will examine the current context of career planning, how to institute career development programmes and provide career advice. In addition, they will examine the process of identifying high-potential staff and how line managers can use various methods such as stretch assignments and coaching to develop talent in their departments.

Learning and People Development

In this module, students will examine the broad suite of activities within staff training and developing organisational capabilities. The students will learn to conduct needs analysis, translate these into learning goals, develop a total company learning plan, choose suitable learning interventions and evaluate results of these interventions. In addition, they will gain basic knowledge of designing and conducting classroom and on-the-job training. They will acquire skills in managing training administration such as sourcing for vendors, developing feedback form and servicing internal customers. Additionally, students will examine how coaching, mentoring, overseas postings and developmental programmes can be implemented to develop high potential talents. At a macro-level, students will consider the alignment of their practices to frameworks such as the People Developer Award as well as issues in coordinating training and development programmes across international subsidiaries.
 
3. Certificate in Effective Human Resource Communication 

Employee Relations and Communication

This module focuses on in-depth understanding of the labour legislation within the framework of Singapore's manpower system. It focuses on the essential obligations required by key employment statutes, and also allows an understanding of the framework and operations of the Singapore Industrial Relations system. In addition, this module also introduces communication principles and concepts needed to develop effective employee communications. In addition, students will develop practical skills in handling grievances, conflicts, negotiations and change communications as well as managing the communication aspect in terminations, disciplinary proceedings and transmission of negative information. The students will also be equipped to conduct internal investigations on staff issues effectively.

Introduction to Counselling and Communication

This module is designed to reinforce the concept that counselling is a special relationship built on confidentiality, mutual respect and open communication with the intention to help people identify their problems and achieve resolution where possible. Through the counselling process, students will embark on a fulfilling and satisfying journey of self-discovery and be introduced to the professional issues in a helping relationship. Topics covered include theoretical approaches, the counselling process, ethics and confidentiality, and the interpersonal skills required to conduct a session in individual or group settings.

Cross-Cultural Communication

In this module, students will learn about cultural norms, values, beliefs, and practices, with a focus on oral communication and speech writing. They will learn about the characteristics of intercultural communication, their significance and sensitivities in order to communicate effectively in a cross-cultural context. In the process, they will also develop confidence and competence in oral communication. Regions of focus include Southeast Asia, East Asia and South Asia.
 
4. Certificate in Organisational Psychology 

Social Psychology

Social psychology is the scientific study of how people’s thoughts, feelings, and behaviours are influenced by the actual, imagined, or implied presence of others. As a part of this module students will get an opportunity to study intrapersonal phenomena such as attitudes, persuasion, social cognition, self-concept, and cognitive dissonance. Since society is all about the interpersonal interactions of individuals, students will also look at a range of interpersonal phenomena such as social influence, group dynamics, relationships with others, and interpersonal interactions.

Organisational Behaviour

This module is designed to help students understand how people think, feel and behave as individuals and groups in and around organisations. Students will acquire insights into the cognitive and affective elements underpinning behaviours of individuals in workplace settings, the design and development of work teams and organisations, and the management of behavioural issues affecting organisational effectiveness. The module aims to enable the students to become better employees and people managers, as well as develop effective organisations. It is a multidisciplinary module that draws from sociology, psychology and management, with a focus on applying research-based theories and concepts to anticipate how people will behave, explain the behaviours and get things accomplished in organisations. This is done through the examination of issues from individual, team and organisational levels.

Organisational Development

This module will examine the process of planning organisation-wide effort to improve effectiveness and staff satisfaction, with emphasis on understanding organisational climate and managing change. The students will learn to measure and report survey results of organisational climate as well as identify suitable intervention programmes. In addition, they will learn to develop and implement a change management plan as well as how to improve the engagement of staff in change management.
 
5. Certificate in International Human Capital Management 

Expatriate and International Staff Management

In this module, students will examine management, staffing, compensation and other HR policy choices in establishing an international subsidiary. They will discuss how various factors impact whether these practices should be similar or different from the HQ. In addition, students will acquire practical skills in selecting and preparing staff for international assignments, preparing overseas compensation package as well as handling the administration of staff and their families settling-in the new country. The students will also examine the same for the in-flow of expatriate staff to the HQ. They will discuss legislative and social constraints in Singapore and regional countries on the use of expatriate staff, issues in managing culturally-diverse workforce and how to improve integration as well as overcoming challenges in coordinating programmes across international subsidiaries.

International Business Perspectives

In this module, students will examine practical and ethical issues related to starting and running an overseas business, with particular emphasis on people issues. The first part of the module will discuss globalisation trends and appraise the factors that impact choice of host locations such as manpower considerations and socio-political climate. In the second part, students will delve into considerations such as fair trade, diversity in business ethics across countries, child labour, working conditions and fair wages for workers in developing countries and influence of cultural-religious issues in business operations.

Asian Industrial Relations Environment

In this module, students will examine the evolution of industrial relations in Singapore and other countries in the region. This will enable them to appreciate the psyche of workers in different countries and evaluate its impact on HR policies and practices. In addition, students will examine the impact of industrial relations environment on the day-to-day operation of business.
Please click on the "Register" button to view the updated course schedule and fees on the Skills Training & Enhancement Portal (STEP).
  Qualification   Requirement(s)
 ‘O’ Levels 
  • At least 3 ‘O’ Level passes in the following subjects: 
    English Language (EL1 or EL2) Grade 1 – 7
    Mathematics Grade 1 – 6
    1 relevant subject Grade 1 – 6 
  • and at least 1 year relevant work experience 
 Higher Nitec
  • GPA ≥ 2.0 

OR

  • GPA ≥ 1.5 AND at least 1 year relevant work experience
 Nitec  
  • GPA ≥ 3.5

OR

  • GPA ≥ 3.0 AND at least 1 year relevant work experience  
 Higher Nitec in Technology/Services  
  • GPA ≥ 2.0 AND at least 1 year relevant work experience   
 Nitec in Technology/Services  
  • GPA ≥ 3.5 AND at least 1 year relevant work experience   
 WSQ             
  • Relevant WSQ Advanced Certificate (or higher) AND at least 1 year relevant work experience AND Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOA
 Do not possess any of the above qualifications
  • Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 2 years of relevant working experience 
Please click on the "Register" button to view the updated course schedule and fees on the Skills Training & Enhancement Portal (STEP).
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Last updated on 28 Dec 2023

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