Passenger Services Management

This course provides an insight to the service quality requirements and standards in the aviation industry. Students will be able to discuss the different operational procedures and processes in passenger flow, and analyse performance measures to determine how passengers are handled. Students will be able to apply operational brand concepts and standards to the aviation industry, and examine how these standards can be used to improve the competitiveness of the airport and airlines. This course also equips students on how different countries have adopted various technologies in expediting passenger flow. 

Passenger Services Management is a module selected from the Specialist Diploma in Aviation Management and Services. It enables participants to acquire new skills or deepen relevant skills without the need to pursue a full specialist diploma. As this is a stackable course, participants may choose to complete the remaining modules within the validity period, of 2 years, to be awarded the full Specialist Diploma qualification.

Click here for information of entry requirement

Course Dates

August 2020

Course Duration

30 Hours

Course Venue

RP ACE@Paya Lebar

Full Course Fees (Others) Workfare Training Support (WTS) Scheme Singapore Citizens aged 40 & above Singapore Citizens aged 39 & below SME-employed Singapore Citizens & Singapore PR Singapore PR
$609.90 $40.47 $60.99 $182.97 $68.97 $182.97

Note:

  • Course fees are accurate as of 1 June 2020, and are subject to annual review.
  • SkillsFuture credit approved.
  • All fees inclusive of GST.
Republic Polytechnic reserves the right to make changes to the course fee and application closing dates without prior notice. The commencement of each course is subject to sufficient number of participants.

 

All information is accurate at the time of publishing.

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Last updated on 04 Jun 2020

Need more help?

If you are still unsure about which course to pursue, please contact our Academy for Continuing Education.  

Fees quoted are inclusive of GST. Republic Polytechnic reserves the right to make changes to the course fees and application closing dates without prior notice. The commencement of each course is subject to a sufficient number of participants. All information is accurate at time of publishing.