Republic Polytechnic (RP) is hosting the inaugural Industry Networking Conference “Hospitality Tomorrow” Conference. The event aims to provide platform for key hospitality industry players to network and discuss on topics to revitalise the sector in a post-pandemic world.
The conference will be held physically at RP and will comprise a GOH speech, a keynote speech and plenary sessions on the key topics, including a panel discussion and sharing of the results of a wHackathon event conducted in RP.
We have invited distinguished speakers who will speak on the following topics
Discussion on emerging needs and behaviour of the next generation of customers, democratisation and managing of customer data analytic in the digitalisation era.
How to leverage on technology to streamline work processes in hotels, events and F&B operations and role of sustainability in creating efficiency among hospitality players.
Technology has disrupted and also redefined the human touch in the service industry. A look at cases studies on industry players who successfully redesign jobs to deliver brand experiences and recruitment strategies in the hospitality industry.
Registration of Guests
RP Campus Activities (for invited participants only)
Tour of Industry Labs
Ms Caryn Lim brings with her a wealth of experience in manpower planning and policy development. She has been with the Labour Movement family as Director of NTUC’s Economic and Social Policy Units since 2019 and helped develop these 2 new departments to formulate and advocate policy positions on labour issues as well as internal policies.
She was working with NTUC and Ministry of Manpower (MOM) counterparts on the Self-Employed Persons Income Relief Scheme (SIRS) in 2020. The SIRS scheme helped about 200,000 SEPs.
Prior to that, she worked in various roles at MOM, including developing policies for Continuing Education and Training (CET) as well as the protection of foreign workers and foreign domestic workers in Singapore. At MOM, she was part of the team that developed and implemented the Skills Programme for Upgrading and Resilience (SPUR) during the last downturn to cut cost and save jobs. She was also involved in policy formulation to develop the two major CET Campuses which today are the Devan Nair Institute for Employment and Employability and the Lifelong Learning Institute.
Opening address to kickstart the conference: Speaker will share insights on Workforce Singapore’s perspective on the outlook of future jobs in the hospitality industry.
Aileen Wong is the Director of Tourism Human Capital Office at the Singapore Tourism Board, where she oversees the manpower development strategy for the tourism industry. She works closely with industry partners and education institutions to enhance jobs and develop meaningful careers for the workforce, so as to strengthen the tourism industry for Singapore’s economic growth. Prior to this role, Aileen has had extensive experience in Human Resources through various roles at the Singapore Tourism Board, Government Technology Agency and Civil Service College. Besides being a certified IHRP Senior Professional, she holds a Master of Business Administration from the Sloan Fellows programme at Massachusetts Institute of Technology and a Bachelor of Economics from University of Western Australia.
For enquiries or assistance, please email Ms. Charmaine See Thoo.
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