Learning Journey

Is your student thinking about going to poly and pursuing a career in tourism and hospitality? Then register for our Learning Journey (LJ) programme!

Learning Journey@SOH is a series of complimentary experiential activities to provide your students with a glimpse of learning in a polytechnic and empower them to make more informed choices after their O and N-Levels. The hands-on activities are designed to encourage students’ participation and allow them to discover their interests. Students will also have the opportunity to discover diplomas in the hospitality industry and gain an appreciation of the business operations behind the scenes.

LJ 01

Students will get a chance to tour our state-of-the-art learning and training facilities, and experience SOH’s practical approach to learning first-hand. Our LJ activities are designed to mimic actual SOH diploma modules and include exercises like:

Hello From the Other Side!

Go behind the scene of a contact centre and experience the thrills and challenges of working in a contact centre. Pick up customer experience management skills and try your hands operating a contact centre software system.

Hospitality Service Etiquette

Pick up tips and techniques of delivering positive attitude and respect that can create a memorable experience for guests. Learn why understanding event layout and space, menu knowledge and proper service etiquette are part and parcel of the overall guest experience.

Brand Me!

Understand the importance of social etiquette and how this can be used to project a positive first impression including greetings, facial expressions, postures and self-introductions, including how to do proper handshakes with appropriate body language.

Marketing an Attraction

Explore the key aspects of marketing attractions. Besides learning about the different tourist profiles and their needs, try out the marketing tools learnt to an actual attraction in Singapore.

I Feel Good!

Find out about the key factors that help keep an individual well, including how each factor is inter-related and will affect an individual in more than one way. Dive into methods to manage stress, looking good (through good nutrition, sufficient sleep and so on) etc.

Tour of Hospitality Training Labs

Take a peek into the operations of hospitality businesses through a tour of industry-standard training facilities ranging from hotel experiential lab, retail lab, events tech lab, contact centre operations lab, spa lab, culinary demo labs, barista lab, beverage lab, to training restaurants and kitchens.

Student Attachment Programmes

Exclusive short-term student attachment programmes are also available for students to experience hospitality research work and appreciate the demands and challenges of hospitality professions.

LJ 02

LJ programmes are offered at no cost to students and are generally 1.5–2 hours long. Each of our LJ programmes can accommodate up to 25 students and can be arranged around student schedules.

Check out past Learning Journeys we conducted over on our News & Events page! And feel free to email us for more information on the LJs offered.