这门课程旨在为您提供管理成功的健康养生设施所需的基础知识。您将深入了解适用于水疗和养生机构的立法和法规、水疗设施的设置和运营程序、人力资源、市场营销、库存管理、商品销售、客户关系和收入管理等方面的见解。
学生将能够识别行业中的问题和挑战；了解健康养生运营中的管理要点；按照法规和规定执行协议和任务；审查市场营销、库存管理、人力资源；建立良好的客户关系并最大化收入策略；解读行业的趋势、当前事件和标准。
Learning Objectives / 学习目标
By the end of the course, participants will be able to
- Identify issues and challenges of the industry
- Describe management essentials in wellness operation
- Execute protocols and tasks in compliance with legislatures and regulations
- Examine marketing, inventory, manpower, customer relationship, and revenue strategies
- Interpret trends, current events, and standards of the industry
完成课程后，学员们将能够
- 识别行业中的问题和挑战。
- 了解健康养生运营中的管理要点。
- 按照立法和法规执行协议和任务。
- 审查市场营销、库存管理、人力资源、客户关系和收入策略。
- 解读行业的趋势、当前事件和标准。
Who should attend? / 谁该参加?
- Spa or wellness establishment owners, managers, and administrators
- Managers or executive in-charge of licensing, CaseTrust accreditation, regulations compliance, and operations
- Working adults seeking employment in spa and wellness operation
- Working adults seeking advancement in spa and wellness operation management
- 水疗或养生机构的业主、经理和管理员
- 负责许可证、CaseTrust认证、规定合规和运营的经理或执行人员
- 寻求在水疗和养生运营领域就业的在职成年人
- 寻求在水疗和养生运营管理方面晋升的在职成年人
Entry Requirement / 课程要求
You are expected to have at least an O-Level qualification and be fluent in English or Mandarin.
您应该至少具有O-Level资格，并且能说流利的英语或华语。
Certification / 证书
Participants will be awarded a Professional Certificate issued by Republic Polytechnic upon meeting 75% of the attendance requirement, successful completion of all module requirements, and passing of both practical and theory assessments.
参与者在达到 75% 的出勤率并成功完成所有课程的学习要求、并通过实操和理论考评后，将获得共和理工学院颁发的“美疗和实操专业证书。
Trainers' Profiles / 培训师简介
Mr Edward Wong
Mr Edward Wong is an accomplished educator in the beauty and wellness industry who brings a wealth of experience and expertise as a lecturer for the Professional Certificate in Spa and Wellness Operations. As the founder and owner of Esth’EdeS Institute International Inc., Mr Wong has been actively involved in the industry for over 30 years. He has a diverse background that includes developing and distributing beauty products, operating spas, and serving in various leadership roles for wellness organisations in the Asia-Pacific region. As a Certified Management Consultant and member of the Singapore Institute of Management Consultants, Mr Wong has the expertise to guide entrepreneurs and small-and-medium enterprises in wellness, retail, and service industries. He holds a Master of Business Administration and a wide range of qualifications in business management and spa therapy, making him a well-rounded and knowledgeable instructor. Students can expect to benefit greatly from Mr Wong’s vast knowledge and experience as they pursue their careers in the spa and wellness industry. He is a certified Trainer and Assessor by Workforce Skills Qualifications and Pearson, demonstrating his commitment to teaching and supporting the next generation of industry professionals.
Edward Wong是美容和健康产业中备受赞誉的教育家，作为Professional Certificate in Spa and Wellness Operations课程的讲师，他带来了丰富的经验和专业知识。作为Esth’EdeS Institute International Inc的创始人和业主，Edward已经积极参与产业超过30年。他拥有多样化的背景，包括美容产品的研发和分销、水疗中心的运营以及在亚太地区各种健康组织中担任各种领导职务。作为一名认证管理顾问和新加坡管理顾问协会的成员，Edward拥有指导健康、零售和服务行业企业家和中小企业的专业知识。他拥有MBA学位和广泛的商业管理和水疗治疗资格，使他成为一个全面而知识渊博的导师。学生们可以期待从Edward丰富的知识和经验中受益，从而在水疗和健康产业中追求自己的职业生涯。他是WSQ和Pearson认证的培训师和评估师，这表明他致力于教学和支持产业专业人士的下一代。